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Remote Customer Service Representative Teleperformance Jobs in Toronto, ON

Connection Inc.

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Remote Customer Success & Support Specialist (HighLevel Required)

Hamilton, ON · Remote

CA$50K - CA$60K/yr

... exceptional customer service? Have you worked in a digital marketing or mortgage environment ... Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to ...

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Remote Customer Service Representative Teleperformance information

What is the difference between Remote Customer Service Representative Teleperformance vs Remote Call Center Agent?

AspectRemote Customer Service Representative TeleperformanceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, supported by Teleperformance infrastructureHome-based or call center environment
Employer & IndustryTeleperformance, customer service industry

Both roles involve providing customer support remotely, often requiring similar credentials and work environments. The main difference lies in the employer; Teleperformance is a specific company known for its global customer service operations, whereas a remote call center agent may work for various companies. Understanding these distinctions helps job seekers find the right remote customer service opportunities within the industry.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Toronto, ON?

The most popular types of Customer Service Representative Teleperformance jobs in Toronto, ON are:

What are popular job titles related to Remote Customer Service Representative Teleperformance jobs in Toronto, ON?

For Remote Customer Service Representative Teleperformance jobs in Toronto, ON, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Service Representative Teleperformance jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Customer Service Representative Teleperformance jobs?

Cities near Toronto, ON with the most Remote Customer Service Representative Teleperformance job openings:

Remote Customer Service Representative Teleperformance jobs near you
Infographic showing various Remote Customer Service Representative Teleperformance job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Bilingual Claims Service Representative-Remote

Davies

Toronto, ON • Remote

CA$35K - CA$48K/yr

Full-time

Retirement

Re-posted 7 days ago

Job description

Company:ClaimsPro LPBilingual Claims Service Representative-RemoteCompensation range: $35,200.00 - $48,900.00 annually
Role Summary

We have existing opportunities to add Bilingual Claims Service Representatives to our team! You will work in a remote based environment anywhere in Canada, providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.

* In order to work remotely, you will require High Speed Internet.(Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities
Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
Provide personalized customer service of the highest level
Arrange for the dispatch of adjusters or vendor partners when required
Field and answer branch inquiries and administer to appropriate area
Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
Post secondary education is required
Minimum of 1 year of customer service or administrative experience is required
Knowledge of insurance/service industry or related experience preferred
Strong computer and telephone skills with an aptitude/ability to learn
Effective communication skills both written and verbal in English and French
Attention to detail

Competencies required to succeed
Strong communication skills
Team player with a strong commitment to quality and customer service
Excellent time management and organizational skills
Pleasant and friendly mannerism
Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer:
Competitive pay: $35,200.00 - $48,900.00 annually
In addition, you'll enjoy:
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.We welcome resumes submitted directly from candidates.

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