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Remote Customer Service Representative Teleperformance Jobs in Northampton, MA

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Remote Customer Service Representative Teleperformance information

See Northampton, MA salary details

$9

$18

$26

How much do remote customer service representative teleperformance jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer service representative teleperformance in Northampton, MA is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Representative Teleperformance vs Remote Call Center Agent?

AspectRemote Customer Service Representative TeleperformanceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, supported by Teleperformance infrastructureHome-based or call center environment
Employer & IndustryTeleperformance, customer service industry

Both roles involve providing customer support remotely, often requiring similar credentials and work environments. The main difference lies in the employer; Teleperformance is a specific company known for its global customer service operations, whereas a remote call center agent may work for various companies. Understanding these distinctions helps job seekers find the right remote customer service opportunities within the industry.

What are popular job titles related to Remote Customer Service Representative Teleperformance jobs in Northampton, MA?

For Remote Customer Service Representative Teleperformance jobs in Northampton, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Representative Teleperformance jobs in Northampton, MA look for?

The top searched job categories for Remote Customer Service Representative Teleperformance jobs in Northampton, MA are:

What cities near Northampton, MA are hiring for Remote Customer Service Representative Teleperformance jobs?

Cities near Northampton, MA with the most Remote Customer Service Representative Teleperformance job openings:

Remote Customer Service Representative Teleperformance jobs near you
Infographic showing various Remote Customer Service Representative Teleperformance job openings in Northampton, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,944 per year, or $18.7 per hour.

Territory Sales Representative - New England Territory (Remote)

Pelican Products, Inc.

Deerfield, MA • On-site, Remote

$75K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Pelican Products rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

We're Hiring: Territory Sales Representative
Location: Remote (Northeast)
Company: Pelican Products, Inc.
Who We Are
At Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on us do too. For nearly 50 years, we've been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits.
With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it's transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission.
At Pelican, your work has a real-world impact. You'll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn't an option. If you're ready to build something that makes a difference, be part of a team that protects what matters most.
What You'll Do:
As a Territory Sales Representative, you will serve as the face of Pelican throughout the New England region, building relationships with dealers, distributors, and end users while driving growth across one of the company's most important territories. This is an opportunity to own your market, develop new business, expand existing partnerships, and represent industry-leading products trusted by professionals around the world. You'll have the flexibility of working remotely while spending time in the field meeting customers, attending events, and growing Pelican's presence throughout the region.
  • Own and grow the New England territory by developing relationships with dealers, distributors, and end users.
  • Drive awareness and adoption of Pelican's product portfolio throughout the region.
  • Identify and develop new business opportunities while expanding existing customer relationships.
  • Partner with dealers and channel partners to increase market share and drive revenue growth.
  • Conduct customer visits, product demonstrations, and sales presentations both independently and alongside dealer representatives and sales leadership.
  • Serve as a trusted advisor to customers by understanding their business needs and recommending solutions that help them succeed.
  • Represent Pelican at trade shows, customer events, product demonstrations, and industry meetings throughout the territory.
  • Deliver product training and educational sessions to dealers, customers, and sales partners.
  • Monitor market trends, competitive activity, and customer feedback to identify opportunities and improve market positioning.
  • Maintain accurate sales activity, customer interactions, pipeline updates, and forecasting information within Pelican's CRM system.
  • Partner closely with Customer Service, Operations, and Supply Chain teams to ensure an outstanding customer experience from quote to delivery.
  • Work Location: This is a remote, field-based position supporting the New England territory. (MA, CT, RI, VE, NH, MA, NY, NJ)

What Makes This Opportunity Unique:
  • Remote, field-based position with flexibility and autonomy.
  • Opportunity to own and grow a large geographic territory.
  • Direct exposure to customers, dealers, and industry partners across New England.
  • Ability to represent premium products with a strong reputation in the marketplace.
  • High visibility role with significant impact on regional growth and business development.

What We're Looking For:
  • Minimum of 1-2 years' experience in Sales
  • Proficient in Microsoft Excel, Word, PowerPoint and Outlook. SAP experience a plus
  • Working knowledge of sales techniques.
  • Must have excellent knowledge of Company products, the dynamics of the assigned region, and Company sales strategies and approaches.
  • Must have excellent verbal, written, persuasion and presentation skills.

What's In It For You:
Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard, and your growth is supported.
  • Competitive base salary plus uncapped quarterly commission opportunities.
  • Mileage reimbursement for business travel throughout your territory.
  • Competitive paid time off plans/Holiday pay/extra vacation purchase opportunities
  • 401k plan - with immediate match
  • Great Benefits - several options including Pet insurance for our animal lovers.
  • Health Savings Account Contribution
  • Wellness Discount Program
  • Global Mental Wellness Program
  • Quarterly Employee Celebration Days
  • Peer to Peer Recognition Program
  • Service Recognition Program
  • Exceptional Employee Satisfaction Scores
  • Ample free parking with EV Charging Station
  • Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
  • Employee referral program - get paid to work with your trusted network.
  • Established reputable brand offering premium products - you'll be proud to represent Pelican!
  • And more...

Compensation & Benefits:
Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.
Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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