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Remote Customer Service Representative Teleperformance Jobs in Fairfield, CT

Customer Service Representative

Melville, NY ยท Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims ...

Remote Customer Service Specialist

New Haven, CT ยท On-site +1

$17 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Customer Service Rep

Miller Place, NY ยท On-site +1

$16 - $18/hr

... be our Customer Service Rep. this is a work from home position and requires a motivated self ... remote position. Compensation: $16.00 - $18.00 per hour Behind every excellent paint job, are the ...

BTS Customer Support Specialist

New Haven, CT ยท Remote

$18 - $24.50/hr

Provide remote customer support and training on software to end users, business partners, and ... Excellent listening, communication, and customer service skills * Strong ownership mentality and ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Representative Teleperformance information

See Fairfield, CT salary details

$10

$19

$27

How much do remote customer service representative teleperformance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer service representative teleperformance in Fairfield, CT is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Representative Teleperformance vs Remote Call Center Agent?

AspectRemote Customer Service Representative TeleperformanceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, supported by Teleperformance infrastructureHome-based or call center environment
Employer & IndustryTeleperformance, customer service industry

Both roles involve providing customer support remotely, often requiring similar credentials and work environments. The main difference lies in the employer; Teleperformance is a specific company known for its global customer service operations, whereas a remote call center agent may work for various companies. Understanding these distinctions helps job seekers find the right remote customer service opportunities within the industry.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Fairfield, CT? The most popular types of Customer Service Representative Teleperformance jobs in Fairfield, CT are:
What are popular job titles related to Remote Customer Service Representative Teleperformance jobs in Fairfield, CT? For Remote Customer Service Representative Teleperformance jobs in Fairfield, CT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative Teleperformance jobs in Fairfield, CT look for? The top searched job categories for Remote Customer Service Representative Teleperformance jobs in Fairfield, CT are:
What cities near Fairfield, CT are hiring for Remote Customer Service Representative Teleperformance jobs? Cities near Fairfield, CT with the most Remote Customer Service Representative Teleperformance job openings:
Infographic showing various Remote Customer Service Representative Teleperformance job openings in Fairfield, CT as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,865 per year, or $19.2 per hour.

Customer Service Representative

MagnaCare

Melville, NY โ€ข Remote

$16.25 - $22.25/hr

Full-time

Re-posted 9 days ago


Job description

About The Role
MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. This is a remote position.
 
Primary Responsibilities

  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy and offer solutions.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.
  • Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
  • Effectively transfer misdirected customer requests to an appropriate party.
  • Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
  • Offer solutions to issues that are often non-standard/non-routine and require some clarification.
  • Perform other call center functions and support projects as directed by the management.
  • Balancing the demands of the caller with program requirements for quality, average handle time, and productivity.
  • Use appropriate verbiage and level of detail to formulate and adapt the response to the level of understanding the caller has about the MagnaCare processes and specific plan details.
  • Calls will require the CSR to proactively educate the caller and validate understanding before completing the call.

Essential Qualifications

  • High School diploma.
  • Some college or business school education is a plus.
  • Knowledge of basic computer operations.
  • Intermediate knowledge of Microsoft Office and email writing.
  • Knowledge of CPT codes, ICD-9. Ability to learn quickly.
  • Courteous with strong customer service orientation.
  • Dependable with proficient attention to detail.
  • Good listening and responding skills.
  • Must be flexible with the ability to adapt to changes quickly and think conceptually.
  • Solid problem-solving skills. 
  • Excellent attendance, punctuality and work record required.