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Remote Customer Service Representative Target Jobs in Poway, CA

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REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate: $18.50/hour Schedule: Monday - Friday 8-hour shift scheduled between 8:00 AM and 9:00 PM Candidates ...

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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AO Globe Life is seeking motivated individuals to join our team as a Remote Customer Sales ... service, retail, hospitality, administration, recruiting, education, healthcare, sales, or call ...

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AO Globe Life is seeking motivated individuals to join our team as a Remote Customer Sales ... service, retail, hospitality, administration, recruiting, education, healthcare, sales, or call ...

New

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AO Globe Life is seeking motivated individuals to join our team as a Remote Customer Sales ... service, retail, hospitality, administration, recruiting, education, healthcare, sales, or call ...

New

Must be customer focused and possess: * Basic familiarity with office and inventory/stock control ... Must be adaptable to travel and work in remote, austere locations and able to work extended hours ...

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Inbound Benefit Customer Service (Remote)

A-Line Staffing Solutions

San Diego, CA • Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE

Location: San Diego, CA (Remote or Onsite)
Pay Rate: $18.50/hour


Schedule:
Monday – Friday
8-hour shift scheduled between 8:00 AM and 9:00 PM
Candidates must be available to work any shift within this time frame.


Remote Eligibility:
Must reside within 1 hour of San Diego, CA.


Position Overview

Representatives will initially support one client account and will have opportunities to become cross-trained on additional accounts. Daily responsibilities include assisting members through inbound phone calls, web chat, and email communications.

This position is available as either remote or onsite for qualified local candidates.


Key Responsibilities

  • Assist members with benefit enrollment and plan updates.
  • Respond to inbound customer inquiries regarding healthcare and pension benefits.
  • Provide support via phone, email, and web chat.
  • Research and resolve customer questions while maintaining a high level of accuracy.
  • Navigate multiple computer applications and systems simultaneously.
  • Document customer interactions according to company procedures.
  • Maintain confidentiality and compliance with all applicable policies and regulations.
  • Deliver professional, empathetic, and solutions-oriented customer service.


Qualifications

  • High School Diploma or GED required.
  • Previous customer service or call center experience preferred.
  • Benefits enrollment, healthcare, insurance, pension, or human resources experience is a plus.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and analytical abilities.
  • Ability to multitask and navigate multiple systems efficiently.
  • Proficiency with Microsoft Office applications.
  • Typing speed of at least 30 WPM preferred.
  • Ability to work independently in a structured environment.
  • Bilingual English/Spanish candidates are encouraged to apply.


Work Environment

  • Remote or onsite opportunity.
  • Professional and supportive service center environment.
  • Comprehensive training provided.
  • Opportunities for cross-training and career growth.


Hours

  • Peak Season: Up to 40 hours per week with potential overtime opportunities.
  • Non-Peak Season: Typically 32–40 hours per week based on business needs.


Why Join Us?

  • Competitive pay
  • Remote work opportunity for local candidates
  • Paid training
  • Professional and collaborative team environment
  • Career development and cross-training opportunities
  • Meaningful work helping members navigate important healthcare and pension benefits

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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