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Remote Customer Service Representative Target Jobs in Merrimack, NH

Customer Service Rep I-1

Concord, NH · On-site +1

$16 - $22/hr

Our CSR's are the first contact to help resolve customers' concerns. They are courteous, knowledgeable, and empathetic to the callers' concerns in their homes and businesses. They enjoy making a ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Sales Representative We're looking for remote part time or full time independent sales ... There is virtually no competition in our target markets yet we only have a small percentage of the ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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North Carolina Remote Customer Service Representative

Concord, NH • Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

Hiring Immediately - Multiple Positions - Full Time - Work from Home Customer Service Position

About the Role

Are you looking for a role that challenges you and rewards your dedication? At notifyMD, we operate as a vital communication hub for a diverse range of companies, serving callers 24/7. We are looking for resilient, compassionate and professional individuals to join our fast-paced, high volume call center team.

This is not a sedentary, low activity position. It is a "call after call" environment that requires focus, speed and precision. We are seeking professionals who thrive under pressure and understands that true customer service is not for the faint of heart.

At this time, we are only hiring Full Time remote residents in North Carolina.

Key Responsibilities

You will manage inbound calls for various companies. You must have the agility to switch between different protocols, data entry requirements and specific scripting for each client. You must deliver an empathetic, polite, and professional demeanor on every single call. You must possess excellent grammar and clear, articulate spoken English. We maintain high standards and you will be held accountable for meeting KPI's that include schedule adherence, average wrap time and consistent quality assurance (QA) scores.

Technical Requirements

To succeed in this role, your home office must meet the following technical specifications:

  • You must provide your own equipment that meets the specifications during your new hire period.
  • Upon successful completion of your new hire period, notifyMD will provide you with company issued equipment.
  • Windows 11 or higher. Note – Chromebooks, Apple/Mac products and tablets are not compatible with our systems.
  • A wired (Ethernet) internet connection is required. Wi-Fi connections are strictly prohibited due to stability requirements.
  • A professional grade wired headset with microphone.
  • A minimum screen resolution of 1600x900 is required. Two monitors are highly preferred to assist with monitor space for our systems.
  • You must be able to type at least 30 WPM

Schedule and Availability

  • 10 hour shifts (4 days on, 3 days off)
  • Weekend and Holidays –Because our operations run 24/7, you must be available to work one weekend day per week. Holiday work in general is required.

Benefits and Compensation

We value our team members and offer a comprehensive benefits package to support your health and future:

  • $16 per hour
  • Medical, Dental and Vision Insurance
  • 401k retirement plan with company matching
  • ESOP (Employee Stock Ownership Plan)
  • Paid time off Benefits

Are you the right fit?

If you are detail oriented, comfortable with technology and pride yourself on your ability to deliver high quality service under pressure, we want to hear from you!

notifyMD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.