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Remote Customer Service Representative Intern Jobs

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling ...

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

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Remote Customer Service Representative Intern information

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Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

312th of 449 rated business services


Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).


What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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