Aidvantage CSR 1
Marion, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Marion, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Des Moines, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Des Moines, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Cedar Falls, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Aidvantage CSR 1
Cedar Falls, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
Aidvantage CSR 1
Council Bluffs, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Council Bluffs, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Cedar Rapids, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Cedar Rapids, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Iowa City, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Iowa City, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Tripoli, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Tripoli, IA · Remote
$21.45/hr
Description Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage ...
New
Aidvantage CSR 1
Waterloo, IA · Remote
$21.45/hr
Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service ...
Aidvantage CSR 1
Waterloo, IA · Remote
$21.45/hr
Remote Customer Service Representative - Federal Student Loan Support PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service ...
Remote Customer Service Representative
Middletown, IA · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Quick apply
Remote Customer Service Representative
Middletown, IA · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Remote Customer Service Representative
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Remote Customer Service Representative
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Remote Customer Service Representative
Cedar Rapids, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Cedar Rapids, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Iowa City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Iowa City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Ames, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Ames, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Waterloo, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Waterloo, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Ankeny, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Ankeny, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
West Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
West Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Dubuque, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Dubuque, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Council Bluffs, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Council Bluffs, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Davenport, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative
Davenport, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Remote Customer Service Representative Intern information
What are the most commonly searched types of Remote Customer Service Representative jobs in Iowa? The most popular types of Remote Customer Service Representative jobs in Iowa are:
$21.45/hr
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Medical, Dental, Vision, Retirement, PTO
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Job description
Description
Remote Customer Service Representative - Federal Student Loan Support
PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Aidvantage Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we'd love to meet you!
Compensation
Competitive starting pay of $15.90 per hour, plus an additional $5.55 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $21.45 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.
Job Summary
Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you'll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).
Benefits
Medical, dental, and vision insurance.
401(k) with company match.
Paid training.
Paid holidays.
Paid sick leave.
Career advancement opportunities.
Work-from-home flexibility.
Requirements
Minimum Qualifications
High school diploma or equivalent.
Minimum six months of customer service experience preferred.
Strong verbal and written communication skills.
Basic computer proficiency, including Microsoft Office and web-based applications.
Ability to work independently in a remote environment.
Ability to pass required background screening and employment verification.
Preferred Qualifications
Prior call center experience.
Federal student aid, financial services, banking, healthcare, or government contract experience.
Experience supporting federal or state government programs.
Additional Requirements Per Client
Must reside in the U.S.
Must be a U.S. Citizen.
Must be able to pass a criminal background check.
Must not be delinquent or in default on any federal student loans.
Must adhere to policies related to protecting personally identifiable information.
Must have the ability to write using proper grammar and punctuation.
May be required to work scheduled holidays, overtime, and Saturdays.
Must be able to navigate Microsoft Excel spreadsheets.
Home Office Requirements
Private and secure workspace from home.
Internet service with sufficient speed for multiple users without latency or lag.
Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).