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Remote Customer Service Rep Jobs in Spring Valley, NY

Customer Service Representative

Newark, NJ ยท On-site +1

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative REMOTE - CANDIDATE RESIDING IN NJ CAN ONLY APPLY Start Date: Sep 21st Pay: $18/hr on w2 / $19/hr on w2 for bilingual candidates (Spanish) Duration: assignments are ...

New

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

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Remote Customer Service Rep information

See Spring Valley, NY salary details

$9

$19

$27

How much do remote customer service rep jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote customer service rep in Spring Valley, NY is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.20 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Spring Valley, NY?

For Remote Customer Service Rep jobs in Spring Valley, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Spring Valley, NY look for?

The top searched job categories for Remote Customer Service Rep jobs in Spring Valley, NY are:

What cities near Spring Valley, NY are hiring for Remote Customer Service Rep jobs?

Cities near Spring Valley, NY with the most Remote Customer Service Rep job openings:

Infographic showing various Remote Customer Service Rep job openings in Spring Valley, NY as of August 2026, with employment types broken down into 77% Full Time, 6% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,618 per year, or $19 per hour.

Customer Service Representative (Remote)

Easy Recruiter

New York, NY โ€ข Remote

$17.50 - $23.75/hr

Full-time

Medical, PTO

Posted 21 days ago


Job description

The role of a Customer Service Representative is a key position within Healthcare Admin Jobs because you are the voice of our organization and our clients.

You are highly valued as our customers primary point of contact, and Healthcare Admin Jobs is very much invested in your success in this role. Providing excellent customer service is top priority for us!

The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution.

What makes us different?

  • We have various work schedules and pay shift differentials for night and weekend hours worked.
  • Medical benefits begin on your first day
  • Tuition reimbursement available after 6 months, up to $5000/annually
  • Competitive paid time off, including holidays

What will be my duties and responsibilities in this job?

  • Receive in-bound calls from customers and provide superior service
  • Listen to our customers concerns, solve problems, answer questions and work with them to find a resolution while showing empathy
  • Because every customer is different, we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges
  • You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested

Note: This position does not involve cold calling/outbound calls related to solicitations, contract upgrades or sales of any kind

What are the requirements needed for this position?

  • Minimum high school diploma or GED
  • 0-3 years of prior experience in a customer-facing role
  • Excellent verbal, written, and listening skills
  • Strong attention to detail
  • Great communication skills, a love for talking to people and ability to WOW customers on every call
  • Relentless drive to own the customers problem and ability to think outside of the box to resolve them
  • Ability to adapt to change and work well in a fast-paced environment
  • Ability to multi-task using technology
  • Healthcare Admin Jobs provides a paid comprehensive training program to equip you with the tools and knowledge to meet our customers needs. As a condition of employment, you must attend all the required training to achieve an optimal learning experience and qualify for this role.

What other skills/experience would be helpful to have?

  • A college degree and 0-1 years of work experience in an office, call center, or customer contact center environment
  • Prior experience in a work from home position

What are the working conditions and physical requirements of this job?

  • General office demands
  • While working remotely, you are required to have internet services with a minimum internet speed of 15 Mbps on the download side and a minimum of 3 Mbps on the upload side. You can test your internet speed at www.speedtest.net or by contacting your service provider.
  • This is a Full-time job. Healthcare Admin Jobs' hours of operation are 7 days a week, Monday through Sunday, 365 days per year including holidays. Work schedules are generally set for several months at a time but are subject to change based on business needs and we have periodic shift bids that help determine your work schedule. Interested candidates must have a reasonable degree of schedule availability and flexibility to work varying schedules throughout the year.