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Remote Customer Service Rep Jobs in Paramount, CA

Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

Representatives will support customers through inbound and outbound communication while maintaining ... Ability to work independently in a remote environment * Professional demeanor with strong attention ...

American Health Connection

Be Seen First

Patient Services Representative-REMOTE

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at ... Consistent and reliable internet service is required. * ***Webcam Requirements: A functional ...

YO AI Labs

Medical Writer - Remote

Los Angeles, CA · Remote

$50 - $90/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

Posted today

Sun West Mortgage-Since 1980

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Loan Servicing Representative

Cerritos, CA · Remote

$20 - $25/hr

We are looking for a Customer Service Representative that will act as the liaison between our company and our family of homeowners. A successful candidate must be able to grasp new concepts quickly ...

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Remote Customer Service Rep information

See Paramount, CA salary details

$10

$19

$28

How much do remote customer service rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote customer service rep in Paramount, CA is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.02 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Paramount, CA? For Remote Customer Service Rep jobs in Paramount, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Paramount, CA look for? The top searched job categories for Remote Customer Service Rep jobs in Paramount, CA are:
What cities near Paramount, CA are hiring for Remote Customer Service Rep jobs? Cities near Paramount, CA with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Paramount, CA as of August 2026, with employment types broken down into 75% Full Time, 11% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,197 per year, or $19.8 per hour.

Customer Care Representative (Bilingual)

Glen Raven, Inc.

City Of Industry, CA • Remote

$39K - $49K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Glen Raven rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 61 rated fashion and textile manufacturers

Job description

Trivantage a division of Glen Raven is recruiting for a Customer Care Representative. As a Customer Care Representative, you are a frontline contact for customers and a key member of our Customer Experience (CX) team. You play a critical role in shaping how customers experience Trivantage across multiple channels including phone, email, and chat.

This role requires a bilingual representative fluent in both English and Spanish and is scheduled to work between the hours of 7:30 a.m. and 4:30 p.m. Pacific Time.


Your primary responsibility is to deliver easy, exceptional, and reliable service to customers who contact us to place orders, inquire about existing orders, or request product information. You do this by combining empathy, patience, product knowledge, and clear communication, with the understanding that every interaction represents a potential long-term relationship.

Customer Care Representatives partner closely with Sales, Supply Chain, and CX leadership to ensure our service is consistent, accurate, and aligned with Trivantage’s brand promise and customer experience standards.

**** This is a remote role****

The Salary range is $39,000- $49,000

*****This role requires a bilingual representative fluent in both English and Spanish and is scheduled to work between the hours of 7:30 a.m. and 4:30 p.m. Pacific Time.

Responsibilities: 

  • Respond to customer inquiries via phone, email, and other supported channels in a timely and professional manner.
  • Provide accurate information regarding products, pricing, availability, policies, and procedures.
  • Resolve routine customer issues and questions on the first contact whenever possible.
  • Document customer interactions, orders, and issues accurately in internal systems.
  • Maintain a positive, professional demeanor during all customer interactions.
  • Identify issues that require escalation and route them to the appropriate internal teams.
  • Follow up on open issues to ensure timely resolution and customer satisfaction.
  • Apply problemsolving skills to balance customer needs with company policies.
  • Represent the voice of the customer by sharing recurring feedback or concerns with leadership.
  • Maintain knowledge of products, systems, and procedures through ongoing learning.
  • Support team coverage needs and assist during highvolume periods.
  • Advise customers of delivery expectations, noting time in transit, and expected delivery.
  • Administer new customer set-ups.
  • Communicate with distribution centers for change orders or returns.
  • Work closely with Supply Chain to provide customer with ETA’s on backorders or special-order items.
  • Create Request for Quote for non-stocked items.

Education and Experience: 

  • Associates degree or equivalent education and related training
  • 1 year of experience in customer service or related field with direct interaction with customer is preferred
  • High attention to detail
  • Excellent written and verbal communication skills
  • Time Management
  • Ability to work in a team environment

Why Glen Raven:  

 

At Glen Raven, we embrace the strength that comes from a diverse and inclusive mindset. Joining our team means becoming an integral part of a dedicated group, weaving connections across the globe, and representing trusted textile brands such as Sunbrella®. Every day, we strive for and welcome diverse perspectives, solutions-driven ideas and innovative opportunities for continued growth throughout the company. We work toward a shared success while lifting each other up on the job and in our communities. Together, we keep the world spinning. Join our team. Connect people and drive innovation beyond the boundaries of Glen Raven.  

 

 What you can expect from working at Glen Raven.  

 
  •  Benefits – Your total well-being is important. In addition to competitive health coverage, short- and long-term disability insurance, vision, dental and plan choices, we also offer telehealth visits or on-site health clinics at many locations. We also have a comprehensive wellness program that includes wellness events, health education, and mental health resources. We offer competitive PTO and holiday schedules to allow for personal time.  
  • Future Financial security – No matter where you are in your career, at some point, everyone winds down. We’ll help you make it happen when you’re ready to retire. We offer both a company funded pension and matching 401(k) – our investment in you and your complete future. 
  • Perks – From on-site fitness centers or discounted gym memberships to catered associate events, many perks come with the job. We celebrate and reward you for hard work any chance we can. 
  • Inclusion – We have teams of problem solvers with diverse voices. Every day, we get after it to innovate and find solutions for a better tomorrow – at home and around the world. 
  • Fair pay – Direct compensation that is fair and competitive with the market. Your success is our success. 
 

 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

 

Glen Raven provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@glenraven.com & 336-227-6211. 

 

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