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Remote Customer Service Rep Jobs in Federal Way, WA

YO AI Labs

Medical Writer - Remote

Seattle, WA · Remote

$50 - $90/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Medical Writer - Remote

Seattle, WA · Remote

$50 - $90/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Biostatistician Expert - Remote

Seattle, WA · Remote

$60 - $70/hr

Remote Job Type: Contractor Pay: $60-$65/hour Job Overview We are looking for an experienced ... TFL production & QC * Regulatory submissions & CSR review * Strong documentation, communication ...

YO AI Labs

Biostatistician Expert - Remote

Seattle, WA · Remote

$60 - $70/hr

Remote Job Type: Contractor Pay: $60-$65/hour Job Overview We are looking for an experienced ... TFL production & QC * Regulatory submissions & CSR review * Strong documentation, communication ...

Globe Life

Be Seen First

Remote Account Sales Representative -Entry Level|No Experience Needed

Seattle, WA · Remote

CA$75K - CA$85K/yr

Whether you're an experienced sales professional, licensed insurance agent, customer service ... What We Offer * 100% Remote - Work from home and eliminate the daily commute and traditional office ...

New

Globe Life

Be Seen First

Remote Account Sales Representative -Entry Level|No Experience Needed

Seattle, WA · Remote

CA$75K - CA$85K/yr

Whether you're an experienced sales professional, licensed insurance agent, customer service ... What We Offer * 100% Remote - Work from home and eliminate the daily commute and traditional office ...

New

Globe Life

Be Seen First

Remote Account Sales Representative -Entry Level|No Experience Needed

Seattle, WA · Remote

CA$75K - CA$85K/yr

Whether you're an experienced sales professional, licensed insurance agent, customer service ... What We Offer * 100% Remote - Work from home and eliminate the daily commute and traditional office ...

New

YO AI Labs

Clinical Document Author - Remote

Seattle, WA · Remote

$50 - $80/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

YO AI Labs

Clinical Document Author - Remote

Seattle, WA · Remote

$50 - $80/hr

Remote Job Type: Contractor Pay: $50-$80/hour Job Overview We are seeking an experienced Medical ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Federal Way, WA

Remote Customer Service Rep information

See Federal Way, WA salary details

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How much do remote customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service rep in Federal Way, WA is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.37 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Federal Way, WA?

For Remote Customer Service Rep jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Federal Way, WA look for?

The top searched job categories for Remote Customer Service Rep jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Remote Customer Service Rep jobs?

Cities near Federal Way, WA with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Federal Way, WA as of August 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Remote job distribution, with an average salary of $43,662 per year, or $21 per hour.

Full Time, Remote Client Solutions Representative

AO Globe Life

Kent, WA • Remote

$17.74/hr (+ commission)

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

We are looking for energetic and driven people to join our client solutions team as full-time representatives! Candidates considered for this position must have excellent phone skills, a strong work ethic, and should be looking to make $50,000+ annually. If this sounds like you, please submit your resume for consideration. Sales experience is a plus, but not a must, as we offer paid training!
Benefits Include:
• Full-time remote, 40 hours a week with weekly paychecks
• A guaranteed hourly rate + commission
• Union position with full medical, dental, vision, and prescription benefits - at no cost to employees
• 2 weeks’ vacation and 10 paid holidays per year (including your birthday)
• Our virtual office enables us to work remotely and provides greater schedule flexibility for our employees
Our ideal candidate will:
• Act always with honesty and integrity
• Be dependable and driven to help others
• Demonstrate an ability to finish what they start
Sales experience is a plus, but not a must!
***Must be able to pass a background check***
***Must have access to RELIABLE internet***

Company Description

About Us:
Personal growth and professional development are more than a mantra. We give our team members new opportunities to learn at each step, and let people focus on what they are good at. Our work environment is open and collaborative. Everyone is empowered to “own” their job and we don’t micro-manage.

We promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development and we don’t hold people back. That is how we have won numerous Top Workplace Awards for all of Washington.

We care about each other and encourage each other. We take our work seriously, but never ourselves. We have fun on a regular basis, that’s part of our rhythm. Above all, we live by our Platinum Rule: “Do More for Others than they Do for You.”

Benefits We Offer:
•100% of Premiums for Medical, Dental, Vision
•Company 401K Match (4%)
•Life Insurance/AD&D
•Top Performer Bonuses/Employee Awards
•10 Paid Holidays Annually, Birthday/Wedding Paid Time Off
•Monthly Staff Parties and Special Events
•6 Weeks Maternity Leave

What We Do:
AO Globe Life (AO) is the largest distribution system of Globe Life American Income Division (AIL). AIL agents currently serve families with over 60 offices across North America, including 20 States and 6 Canadian provinces. AO provides training and support for its associates throughout North America.

AIL is one of the nation’s largest providers of supplemental life insurance to credit unions, labor unions, and associations. AIL is a wholly-owned subsidiary of Globe Life Inc (NYSE: GL), an S&P 500 company and official life insurance of the Dallas Cowboys.

The Company is an equal opportunity employer. This means we provide the same opportunities for hiring, advancement and benefits to everyone; we do not unlawfully discriminate on the basis race, ethnicity, national origin, religion, creed, sex/gender, sexual orientation, gender identity, age, physical or mental disability, medical condition (including pregnancy), marital status, veteran status, genetic information or any other classification protected by applicable local, state or federal laws. If you need an accommodation(s) to fully participate in the application/hiring process, please contact Rada Manojlovic, AO Executive Vice President, at (425)882-5932 or rada@aoglobelife.com.