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Remote Customer Service Rep Jobs in Decatur, TX (NOW HIRING)

kubota

Customer Satisfaction Representative

Grapevine, TX · On-site +1

$14.75 - $20/hr

Support Service Strategy efforts through customer campaign action calls. * Help grow the Extended ... Work-Life Balance -- Flexible scheduling, remote/hybrid work opportunities (where applicable ...

The Hireverse

Be Seen First

Customer Representative

Fort Worth, TX · On-site

$775/wk

We are seeking a Customer Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...

Posted today

Liveops

Remote Spanish Bilingual Customer Service

Keller, TX · Remote

$14 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Denton, TX · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HMG Careers

Sales Representative Remote

Denton, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Savannah, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Paradise, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Lantana, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Valley View, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Fort Worth, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Watauga, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Decatur, TX

Remote Customer Service Rep information

See Decatur, TX salary details

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How much do remote customer service rep jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer service rep in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Decatur, TX?

For Remote Customer Service Rep jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Decatur, TX look for?

The top searched job categories for Remote Customer Service Rep jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Remote Customer Service Rep jobs?

Cities near Decatur, TX with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Decatur, TX as of August 2026, with employment types broken down into 74% Full Time, 12% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,950 per year, or $16.8 per hour.

Customer Satisfaction Representative

kubota

Grapevine, TX • On-site, Remote

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Company Overview

Kubota Tractor Corporation (KTC) is a market leader in agricultural, construction, turf, and utility equipment, recognized for engineering excellence, product durability, and a strong commitment to supporting the people who build and sustain communities across North America.

About the Role

As a Customer Satisfaction Representative, you will serve as a trusted point of contact for customers, providing empathetic support and guiding cases through resolution. This is a non-traditional call center role focused on problem-solving, case management, and collaboration with internal teams and dealerships to deliver a positive customer experience.

This role serves as an entry point to a rewarding career within our organization. Designed to build foundational skills and broad business knowledge, it provides opportunities for professional growth and development while preparing employees for future advancement through internal career pathways across the company.

 

What You’ll Do 
This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines: 

  • This role will serve as the main point of contact in the customer satisfaction department including taking customer calls, emails and resolving customer concerns.
  • Connection – Ensure dealer have a connected Kubota Service Experience.
  • Development – Grow the ability of the dealer to provide the local markets best service experience for end customers.
  • Training – Dealers able to enhance skills through knowledge / information from Kubota University.
  • Relies on independent decision-making and problem solving to complete job tasks.
  • Support dealers and Kubota division personnel on customer survey system.
  • Support Service Strategy efforts through customer campaign action calls.
  • Help grow the Extended Warranty business by actively marketing the program over the phone.
  • Additional duties assigned by management.

 

What We Are Looking For

  • Associate degree preferred; equivalent education and relevant experience will be considered.
  • Two (2) or more years of customer service or call center experience preferred.
  • Strong problem-solving skills with the ability to identify issues and provide effective solutions.
  • Excellent customer service and relationship-building skills, with a commitment to delivering a positive customer experience.
  • Strong verbal and written communication skills, with the ability to interact professionally with customers and team members.

Physical Requirements 
Must possess sufficient mobility and physical reflexes to function effectively in an office environment and perform the duties outlined above.

 

Comprehensive Benefits Package

  • Health & Wellness Benefits — Medical, dental, and vision coverage; company-paid life and disability insurance; Health Savings Account (HSA); Flexible Spending Accounts (FSA); and Employee Assistance Program (EAP).
  • Financial Security — 401(k) plan with company match and discretionary profit-sharing contribution, plus optional supplemental life insurance.
  • Paid Time Off & Leave Programs — Vacation, sick time, paid holidays, parental leave, and additional leave options.
  • Work–Life Balance — Flexible scheduling, remote/hybrid work opportunities (where applicable), Employee Assistance Program (EAP), and pet benefits.
  • Professional Development — Training programs, tuition assistance, professional certifications, and career advancement opportunities.
  • Employee Perks & Wellness — Employee product discounts, wellness initiatives, recognition programs, and company-sponsored events.

 

Disclaimer
This job description outlines the general nature and level of work expected for this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Management reserves the right to modify responsibilities or designate additional essential functions at any time.

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