ZipRecruiter

Log In

2

Remote Customer Service Rep Jobs in Dacula, GA (NOW HIRING)

System One

Customer Service Representative

Norcross, GA · Remote

$20 - $24/hr

Hybrid - onsite and remote Hours: 40.0 Overview Leading biotechnology company looking for an experienced Customer Service Representative. Ideal candidates should have 2-3 years of relevant experience.

System One

Customer Service Representative

Norcross, GA · Remote

$20 - $24/hr

Hybrid - onsite and remote Hours: 40.0 Overview Leading biotechnology company looking for an experienced Customer Service Representative. Ideal candidates should have 2-3 years of relevant experience.

Liveops

Remote Customer Service Agent

Covington, GA · Remote

$13.25 - $17.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gainesville, GA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cumming, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

WorldVia

Customer Service Representative

Roswell, GA · Remote

$16.50 - $22.25/hr

The Opportunity Are you energized by helping others, solving problems, and creating a positive member experience? We're searching for a Customer Service Representative (known as Member Success ...

previous page

Showing results 41-60

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Dacula, GA

Remote Customer Service Rep information

See Dacula, GA salary details

$9

$17

$24

How much do remote customer service rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service rep in Dacula, GA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.23 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Dacula, GA?

The most popular types of Customer Service Rep jobs in Dacula, GA are:

What are popular job titles related to Remote Customer Service Rep jobs in Dacula, GA?

For Remote Customer Service Rep jobs in Dacula, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Dacula, GA look for?

The top searched job categories for Remote Customer Service Rep jobs in Dacula, GA are:

What cities near Dacula, GA are hiring for Remote Customer Service Rep jobs?

Cities near Dacula, GA with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Dacula, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Customer Service Representative

System One

Norcross, GA • Remote

$20 - $24/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Job Title: Customer Service Representative Location: Norcross, GA Type: Contract Compensation: $20-$24 Work Model: Hybrid – onsite and remote Hours: 40.0

Overview Leading biotechnology company looking for an experienced Customer Service Representative. Ideal candidates should have 2-3 years of relevant experience.

Responsibilities

  • Respond to order status inquiries received through email and Salesforce case queues in a timely and professional manner.
  • Process customer orders accurately and efficiently in accordance with established procedures and service level expectations.
  • Review orders for completeness and accuracy, identifying and resolving routine data discrepancies before submission.
  • Monitor assigned case queues to ensure customer inquiries are acknowledged and resolved within established timeframes.
  • Provide customers with accurate information regarding order status, shipping updates, product availability, and order processing requirements.
  • Maintain complete and accurate documentation of customer interactions and order activities within Salesforce.
  • Follow standard operating procedures, work instructions, and company policies related to order management activities.
  • Escalate non-routine inquiries, system issues, pricing concerns, allocation of questions, and customer complaints to appropriate support teams.
  • Partner with internal teams as needed to obtain information required to respond to customer inquiries.
  • Maintain confidentiality of customer and company information.
  • Complete required training and maintain compliance with company quality and regulatory requirements.
  • Meet established productivity, quality, and service-level performance expectations.
  • Demonstrate professionalism, teamwork, and a customer-focused approach in all interactions.
  • Complete all required training and maintain current training records.
  • Meet or exceed performance metrics, including quality, productivity, service levels, schedule adherence, and customer satisfaction.
  • Safeguard confidential customer, patient, and company information in accordance with policies and regulations.
  • Foster a positive, collaborative, and customer-focused work environment through professionalism, accountability, and teamwork.
Requirements
  • 2-3 years of relevant experience required.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs