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Remote Customer Service Rep Jobs in Dacula, GA (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · Remote

$16.25 - $21.75/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak

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Showing results 21-40

All JobsCustomer Service Rep JobsRemote Customer Service Rep JobsRemote Customer Service Rep Jobs in Dacula, GA

Remote Customer Service Rep information

See Dacula, GA salary details

$9

$17

$24

How much do remote customer service rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer service rep in Dacula, GA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.23 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Dacula, GA? The most popular types of Customer Service Rep jobs in Dacula, GA are:
What are popular job titles related to Remote Customer Service Rep jobs in Dacula, GA? For Remote Customer Service Rep jobs in Dacula, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Dacula, GA look for? The top searched job categories for Remote Customer Service Rep jobs in Dacula, GA are:
What cities near Dacula, GA are hiring for Remote Customer Service Rep jobs? Cities near Dacula, GA with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Dacula, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Part-Time Weekend Remote Customer Service Representative

Aaron Plumbing INC

Suwanee, GA • Remote

$18 - $23/hr

Part-time

PTO

Posted 9 days ago

Job description

Benefits:
  • Paid time off
  • Training & development

Part-Time Remote Customer Service RepresentativeAaron Services: Plumbing, Heating & Cooling
Fully Remote Within Georgia | Approximately 22 Hours per Week, With Additional Hours Available

Help Us Deliver an Exceptional Customer Experience
Aaron Services is a family-owned plumbing, heating, and cooling company serving homeowners throughout the greater Atlanta area suburbs since 1978. We’re looking for a friendly, dependable Customer Service Representative to join our team in a part-time, fully remote position.
You’ll often be the first person a customer speaks with, so professional, reassuring communication and a commitment to excellent service are essential. We’re a positive, upbeat team with high standards, and we’re always happy to support one another.
Schedule
  • Friday: 8:30 a.m.–4:30 p.m.
  • Saturday: 7:30 a.m.–2:30 p.m.
  • Sunday: 7:30 a.m.–2:30 p.m.
Additional hours may be available based on company needs and employee availability.
Primary Responsibilities

  • Respond to incoming customer contacts by phone, email, and text
  • Schedule plumbing, heating, and air-conditioning appointments in ServiceTitan
  • Gather and accurately record customer, property, and service information
  • Communicate clearly and professionally throughout the scheduling process
  • Convey messages and important information to technicians, managers, and other team members
  • Maintain accurate customer records
  • Assist with other administrative work as needed
  • Help ensure every customer receives friendly, responsive service
Remote-Work Requirements

The employee must be located in and perform all work from within Georgia.
During scheduled hours, the employee must work from a quiet, distraction-free workspace and remain available at a computer to answer calls, respond to messages, schedule appointments, and fulfill the responsibilities of the position. Reliable high-speed internet and a dependable computer setup are required.
What We’re Looking For

  • Highly professional and friendly verbal and written communication skills
  • A genuine desire to help and book customers
  • Dependability and the ability to work scheduled shifts independently
  • Strong attention to detail and organizational skills
  • Comfort managing calls, emails, texts, and multiple tasks
  • A calm, pleasant, and solution-oriented approach
  • The ability to learn new software, processes, and service information
Preferred Experience

The following experience is helpful but not required:
  • Customer service or dispatch experience with a plumbing or HVAC company
  • Experience using ServiceTitan
  • Experience with Google Chat, Google Docs, or other Google products
We’re willing to train the right person who brings excellent communication skills, dependability, a positive attitude, and a strong commitment to customer service.
You’ll Thrive Here If You…

  • Genuinely enjoy helping people and making stressful situations easier
  • Communicate with warmth, confidence, and professionalism
  • Stay organized while managing calls, texts, emails, and scheduling needs
  • Are dependable, self-motivated, and take ownership of completing your work
  • Enjoy working independently while supporting a positive, upbeat team
About Aaron Services

Aaron Services has been family-owned and operated since 1978. We’ve built our reputation by treating customers honestly, communicating clearly, and providing dependable home services. Our team takes pride in supporting one another and maintaining the high standards that have earned us more than 2,500 five-star reviews.
If you’re looking for a steady remote position with a positive team and enjoy helping customers feel heard and taken care of, we’d love to hear from you.

This is a remote position.