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Remote Customer Service Rep Jobs in Dacula, GA (NOW HIRING)

Adecco

Remote CSR Bilingual (English/Spanish)

Duluth, GA · Remote

$19/hr

Work from HOME (Remote) ***100% remote candidates from all EXCEPT the following states: AK, AZ, CA ... Providing excellent customer service is top priority for us! We believe in providing our Customer ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Athens, GA · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Customer Service Rep information

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How much do remote customer service rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer service rep in Dacula, GA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.23 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Dacula, GA?

The most popular types of Customer Service Rep jobs in Dacula, GA are:

What are popular job titles related to Remote Customer Service Rep jobs in Dacula, GA?

For Remote Customer Service Rep jobs in Dacula, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Dacula, GA look for?

The top searched job categories for Remote Customer Service Rep jobs in Dacula, GA are:

What cities near Dacula, GA are hiring for Remote Customer Service Rep jobs?

Cities near Dacula, GA with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Dacula, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Remote Customer Service Representative - Flexible Work Opportunities

Atlanta, GA • Remote

SYDIERA
See more jobs at SYDIERAexternal

$15.50 - $21/hr

Full-time

Posted 6 days ago

Job description

Rooted Talent Solutions is growing its network of remote customer service professionals.

Are you a strong communicator who enjoys helping people? Are you looking for a flexible work-from-home opportunity where you can provide professional customer support?

Rooted Talent Solutions is accepting applications from motivated individuals interested in remote customer service opportunities supporting established brands and customers.

What You May Do

Depending on the customer-service program you qualify for, responsibilities may include:

  • Answering inbound customer calls
  • Assisting customers with questions and service requests
  • Processing orders, reservations, or account inquiries
  • Providing professional customer support
  • Resolving customer concerns
  • Navigating multiple computer applications
  • Documenting customer interactions
  • Meeting program-specific quality and performance standards
What We're Looking For

We are looking for people who are:

  • Professional and dependable
  • Comfortable speaking with customers
  • Strong communicators
  • Comfortable using a computer
  • Able to work independently
  • Organized and detail-oriented
  • Able to follow instructions and client procedures
  • Committed to completing required onboarding and training

Customer service or call-center experience is helpful, but experience may not be required for every opportunity.

Work From Home Requirements

Applicants should be prepared to have:

  • A suitable computer meeting applicable technical requirements
  • Reliable high-speed internet
  • A quiet, professional workspace
  • A compatible headset and other equipment required for the opportunity
  • The ability to meet applicable technical and security requirements

Requirements, availability, schedules, and compensation can vary depending on the customer-service opportunity.

Important

This is an opportunity to provide customer-service services as an independent contractor/business participant rather than a traditional guaranteed W-2 position.

Selection does not guarantee placement, hours, income, or acceptance into a particular customer-service program. Additional screening, registration, training, certification, equipment verification, or other requirements may apply.

Ready to Get Started?

Complete the Rooted Talent Solutions application to begin the screening process.

Apply today and take the first step toward joining our growing remote customer-service network.

Employment Type: FULL_TIME

Apply