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Remote Customer Service Rep Jobs in Conroe, TX (NOW HIRING)

Alorica

Remote Healthcare Customer Service Representative

Humble, TX · On-site +1

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location : "United States" Employment Type: "Full-time" Supporting ... Remote onboarding and virtual training experience * Leadership development programs designed to ...

srecruiting

Customer Service Representative

Houston, TX · Remote

$15.25 - $20.75/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

  • PTO

In Office position is preferable but we are able to remote across the country. Responsibilities * Handle customer service requests including policy changes, endorsements, billing inquiries, coverage ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

  • PTO

In Office position is preferable but we are able to remote across the country. Responsibilities * Handle customer service requests including policy changes, endorsements, billing inquiries, coverage ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

The Customer Support Representative will be responsible for, but not limited to: * Opening ... to ensure service is not interrupted. * Utilize remote desktop software along with end user to ...

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Remote Customer Service Rep information

See Conroe, TX salary details

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How much do remote customer service rep jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer service rep in Conroe, TX is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Conroe, TX?

The most popular types of Customer Service Rep jobs in Conroe, TX are:

What are popular job titles related to Remote Customer Service Rep jobs in Conroe, TX?

For Remote Customer Service Rep jobs in Conroe, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Rep jobs in Conroe, TX look for?

The top searched job categories for Remote Customer Service Rep jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Remote Customer Service Rep jobs?

Cities near Conroe, TX with the most Remote Customer Service Rep job openings:

Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,473 per year, or $16.1 per hour.

Remote Healthcare Customer Service Representative

Alorica

Humble, TX • On-site, Remote

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description


Customer Service Representative
Location: "United States"
Employment Type: "Full-time"
Supporting: "Healthcare"
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

Qualifications
What'll Set You Up for Success
Required:
  • High school diploma or GED
  • Healthcare experience is required
  • At least 6 months of customer service experience in a call center environment is preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6 + months
  • Must have relevant industry/program experience

Location Note: We are currently hiring for this position remotely.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
  • Company provided equipment
  • Remote onboarding and virtual training experience
  • Leadership development programs designed to support career growth and advancement
  • Professional and personal development through open-access courses via Alorica Academy
  • Virtual employee engagement activities and team events
  • Employee referral bonus program
  • Employee discount program
  • Recognition and rewards programs
  • Remote mentorship and coaching opportunities
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs

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