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Remote Customer Service Rep Jobs in Clackamas, OR

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Remote Customer Service Rep information

See Clackamas, OR salary details

$10

$19

$28

How much do remote customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer service rep in Clackamas, OR is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.07 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are popular job titles related to Remote Customer Service Rep jobs in Clackamas, OR? For Remote Customer Service Rep jobs in Clackamas, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep jobs in Clackamas, OR look for? The top searched job categories for Remote Customer Service Rep jobs in Clackamas, OR are:
What cities near Clackamas, OR are hiring for Remote Customer Service Rep jobs? Cities near Clackamas, OR with the most Remote Customer Service Rep job openings:
Remote Customer Service Rep jobs near you
Infographic showing various Remote Customer Service Rep job openings in Clackamas, OR as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,277 per year, or $19.8 per hour.

Customer Service Representative - State Farm Agent Team Member

Justin Stearns - State Farm Agent

Hubbard, OR • Remote

$50K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers’ insurance needs.
Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If you’re looking for a workplace where you can grow, make a difference, and be part of a supportive community, we’d love to have you join our team!
 
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Justin Stearns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Property/Casualty license (required).
  • Prior insurance experience.
  • Bilingual Spanish highly preferred.
  • Must reside in Pacific Standard Time (California, Washington, Oregon or Nevada)

This is a remote position.