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Remote Customer Service Rep Jobs in Oregon (NOW HIRING)

Customer Service Representative

OR ยท On-site +1

$16 - $21.75/hr

Customer Service Representative We're seeking a Customer Service Representative to join our ... Remote role within the United States; Eastern Standard Hours. * Occasional U.S. travel for company ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

CDP Flex Customer Service Representative

OR ยท On-site +1

$16 - $21.75/hr

Point C is seeking a customer-focused and detail-oriented Customer Service Representative to ... Ability to multitask in a fast-paced, remote environment

New

Licensed Customer Service Representative

OR ยท On-site +1

$16 - $21.75/hr

As a Licensed Customer Service Representative, you will assist customers with policy servicing, billing inquiries, coverage questions, and policy changes while delivering an exceptional customer ...

Remote- Customer Experience Service

Portland, OR ยท Remote

$17 - $23/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Showing results 41-60

Remote Customer Service Rep information

See Oregon salary details

$10

$19

$28

How much do remote customer service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer service rep in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What is a remote customer service rep?

Remote Customer Service Representatives are professionals who assist customers with inquiries, concerns, and support needs, all while working from a location outside of a traditional office, usually from home. They typically handle tasks such as answering calls, responding to emails or chats, and resolving issues related to products or services. Remote reps use digital tools and communication platforms to interact with customers and their teams. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Many companies hire remote customer service reps to provide flexible and accessible support for their clients.

What are the key skills and qualifications needed to thrive as a remote customer service rep?

To thrive as a Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is often required. Strong organizational skills, patience, and the ability to work independently make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, maintaining client satisfaction, and successfully working in a remote environment.

How do remote customer service reps typically collaborate with their teams while working from home?

Remote Customer Service Reps usually stay connected with their teams through digital communication tools such as chat platforms, video conferencing, and shared dashboards. Regular virtual meetings help keep everyone aligned on updates, best practices, and any challenges that arise. Many companies also use ticketing systems or customer relationship management (CRM) software, allowing team members to track progress, share notes, and support each other in resolving complex customer issues. This structure fosters a sense of teamwork even when the team is geographically dispersed.

What is the difference between Remote Customer Service Rep vs Remote Call Center Agent?

AspectRemote Customer Service RepRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or sales experience often preferred
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center environment with scheduled shifts
Industry UsageCustomer support across various industries including retail, tech, healthcareTelecommunications, tech support, sales in call centers
Common Search IntentCustomer service roles, remote customer support jobsCall center jobs, remote telephony roles

Remote Customer Service Reps and Remote Call Center Agents both handle customer interactions remotely, but Reps often provide general support across industries with flexible hours, while Call Center Agents typically work in structured call centers focusing on sales or technical support. The roles overlap in skills and environment, but differ in specific job functions and industry focus.

What are the most commonly searched types of Customer Service Rep jobs in Oregon?

The most popular types of Customer Service Rep jobs in Oregon are:

What are popular job titles related to Remote Customer Service Rep jobs in Oregon?

For Remote Customer Service Rep jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Remote Customer Service Rep jobs?

Cities in Oregon with the most Remote Customer Service Rep job openings:

Infographic showing various Remote Customer Service Rep job openings in Oregon as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Customer Service Representative (CSR)

Consensus Cloud Solutions

OR โ€ข On-site, Remote

$17.87 - $28.85/hr

Full-time

PTO

Re-posted 23 days ago


Key responsibilities

  • Communicate with end-users via phone, email, and chat to assist with setting up, troubleshooting, and resolving technical issues.

  • Record customer interactions, provide troubleshooting aids, and follow up on escalations to ensure issue resolution and customer retention.

  • Learn and apply detailed knowledge of company products to resolve technical problems and support special projects as required.


Job description

How you will impact the organization...

The agent is directly communicating with the fast growing number of end-users by phone and e-mail and helping them set up, solve any problems they may have and make a sale if they have a need for the service. Enthusiasm and Energetic are critical attributes for the position. Prior experience in a call center or similar position is essential.

The value you will deliver...

  • Responsible for customer technical support, calls, and emails efficiently, accurately and in a professional manner using excellent customer service skills.
  • Responsible for contacting customers in regards to service issues specifically with a view to retaining customers or checking for potential fraud.
  • Responding to chats and emails as required.
  • Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers' technical problems and seeing these through to completion.
  • Maintain client work schedule and service level requirements.
  • Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future.
  • Provides comprehensive quality feedback and suggestions on training needs, other improvements and quality shortcomings to their team supervisor.
  • Report accurately on calls inbound and outbound, record calls and call details on company systems.
  • Fulfill special project requests, and support porting or HP as required.
  • Ability to work flexible work hours
  • Follow up on customer escalations.ย 
  • Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table...

  • 2+ years experience in a customer technical support inbound call center environment.
  • 2+ Years experience resolving basic user related technical problems with directions given over the telephone or via email.ย 
  • Excellent communication skills.
  • Superior problem solving skills.
  • Proficiency in Salesforceย 
  • Experience resolving basic user related technical problems with directions given over the telephone.
  • Ability to work both independently and as part of a team is a must.
  • Cross functional skills in supporting customers via chat and email.
  • Experience supporting added areas of support functions, examples could include special projects, porting, HP support etc.

You will stand out if you also have...

  • IOS experience is a plusย 
  • HTML experience a plus
  • Active, transferable U.S. Security clearance at the Public Trust level or higher preferred.

Additional details...

  • Location requirements:ย  Fully remote within the U.S.ย 
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet.
  • Eligible for sponsorship: No.
  • Security Clearance: This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position. Requirements include (subject to change), but are not limited to, active U.S. Citizenship or green card holder residing in the U.S. for a minimum of 3 years and working location in the U.S.

The compensation for this role is up to $17.87 - $28.85 an hour USD. This position may be eligible for pre-approved overtime. Also included in this package for this position for compensation considerations may also include ESPP, accrued vacation, sick time, holidays and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.