About the job We are looking for great people to join our team as Bilingual Customer Service Agents ... Established career path supported by self-assessments, virtual training, and guided curriculum that ...
About the job We are looking for great people to join our team as Bilingual Customer Service Agents ... Established career path supported by self-assessments, virtual training, and guided curriculum that ...
Customer Service Representative, French Bilingual
Waterloo, ON · Remote
CA$38K - CA$43K/yr
... Representative to join our dynamic team. In this role, you will serve as the first point of contact ... Minimum of two years of customer service experience (preferred) * Strong problem-solving skills ...
Quick apply
Customer Service Representative, French Bilingual
Waterloo, ON · Remote
CA$38K - CA$43K/yr
... Representative to join our dynamic team. In this role, you will serve as the first point of contact ... Minimum of two years of customer service experience (preferred) * Strong problem-solving skills ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
Customer Service Representative Onsite (Waterloo)
Waterloo, ON · On-site +1
CA$18.20/hr
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-h ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
... customer service * Excellent communication and interpersonal skills * Self-motivated with strong ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Customer Support Representative
Waterloo, ON · Remote
CA$39K - CA$42K/yr
The role of the Customer Support Representative is the front-line resource supporting customer ... Previous Customer Service experience. * Advanced problem-solving skills. * Excellent communication ...
Quick apply
Customer Support Representative
Waterloo, ON · Remote
CA$39K - CA$42K/yr
The role of the Customer Support Representative is the front-line resource supporting customer ... Previous Customer Service experience. * Advanced problem-solving skills. * Excellent communication ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Self-motivated and comfortable working in a performance-based environment ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Self-motivated and comfortable working in a performance-based environment ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Self-motivated and comfortable working in a performance-based environment ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Self-motivated and comfortable working in a performance-based environment ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Build lasting relationships through exceptional customer service * Maintain accurate client records ... Self-motivated individuals with a strong work ethic * Excellent communication and interpersonal ...
Self-motivated and comfortable working in a performance-based environment ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Quick apply
Self-motivated and comfortable working in a performance-based environment ... Previous sales or customer service experience is helpful, but not required * Basic computer ...
Remote Customer Service Rep Self Storage information
What does a remote customer service rep for self storage do?
A Remote Customer Service Representative for Self Storage assists customers with inquiries about renting storage units, making payments, and resolving issues, all from a remote location, usually at home. They handle phone calls, emails, and sometimes live chat to provide information about unit availability, prices, policies, and help customers with online bookings or account management. Their goal is to ensure a positive customer experience by offering helpful support and addressing concerns promptly. They may also process reservations, handle billing questions, and escalate complex issues to on-site staff or management as needed.
What skills and qualifications are needed to thrive as a remote customer service rep for self storage?
To excel as a Remote Customer Service Rep in Self Storage, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center tools, and self-storage management platforms is typically required. Outstanding interpersonal skills, patience, and the ability to work independently set top performers apart in this role. These competencies ensure efficient customer support, high satisfaction, and effective remote operations in a competitive industry.
How does a remote customer service rep for self storage typically collaborate with on-site staff to resolve customer issues?
As a remote customer service rep in self storage, you frequently coordinate with on-site managers and maintenance teams to address customer needs, such as unit access or facility-related concerns. Communication usually occurs via phone, email, or centralized ticketing systems. Building strong relationships with local staff is key to ensuring that customer requests are handled promptly and accurately, even when you are not physically present. Clear documentation and proactive follow-up are essential practices for successful collaboration in this role.
What is the difference between Remote Customer Service Rep Self Storage vs Remote Customer Service Rep E-commerce?
| Aspect | Remote Customer Service Rep Self Storage | Remote Customer Service Rep E-commerce |
|---|---|---|
| Credentials | High school diploma or equivalent, customer service experience | High school diploma or equivalent, customer service experience |
| Work Environment | Self storage company, customer inquiries about storage units | E-commerce company, handling online order inquiries |
| Industry Usage | Common in storage and real estate industries | Common in retail and online shopping sectors |
| Search & Comparison Intent | People comparing storage customer service roles | People comparing online retail customer service roles |
The main difference between Remote Customer Service Rep Self Storage and Remote Customer Service Rep E-commerce lies in the industry focus and typical customer inquiries. Self storage reps handle questions related to storage units and facility policies, while E-commerce reps assist with online orders and product issues. Both roles require similar credentials and work environments, but they serve different customer needs within their respective industries.
What are popular job titles related to Remote Customer Service Rep Self Storage jobs in Waterloo, ON? For Remote Customer Service Rep Self Storage jobs in Waterloo, ON, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Rep Self Storage jobs in Waterloo, ON look for? The top searched job categories for Remote Customer Service Rep Self Storage jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Remote Customer Service Rep Self Storage jobs? Cities near Waterloo, ON with the most Remote Customer Service Rep Self Storage job openings:
Full-time
Medical, Dental, PTO
Re-posted 19 days ago
Teleperformance rating
5.5
Based on 188 frontline employees who took The Breakroom Quiz
43rd of 71 rated call and contact centers
Job description
Join Teleperformance - Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
About Us
Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
Autonomous - We encourage and trust your decision making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matters
Inclusive - Everyone is Included and everyone wins
We work hard and party even harder.
A propos du poste
Nous recherchons des personnes talentueuses pour rejoindre notre equipe en tant qu'agents bilingues du service clientele. Vous identifierez et proposerez de maniere proactive des solutions appropriees qui generent une grande satisfaction client.
Teleperformance est le leader mondial de la gestion de l'experience client. Nous connectons les marques les plus grandes et les plus respectees de la planete avec leurs clients en fournissant un service client, un support technique, une acquisition de clients, des solutions numeriques, des analyses, un back-office et d'autres services specialises pour assurer des interactions client toujours positives.
About the job
We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.
Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals.
Ce que nous offrons:
Teletravail
Programme de recommandation d'employes
Excellents regimes medicaux, dentaires et d'avantages sociaux
De bons avantages sur les produits et services de tous les jours grace au programme d'avantages pour les employes du Canada
Opportunites d'avancement de carriere
Notre mission est de toujours offrir a nos employes un environnement qui favorise le bonheur de l'interieur. Lorsque vous travaillez avec nous, vous etes apprecies et inspires pour apprendre, enseigner et grandir. Nous voulons que vous veniez travailler motive et fier de faire partie de notre equipe. C'est pourquoi nous investissons continuellement dans la creation d'experiences de travail exceptionnelles et d'innombrables possibilites de developpement. Nous voulons que vous soyez et vous sentiez a votre meilleur, toujours.
What we offer:
Work from home
Paid Training
Employee referral program - $500.00 for every referral hired
Excellent medical, dental and benefits plans
Great perks on everyday products and services with Canada's leading employee perk program
Internal career advancement opportunities
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Responsibilities:
FR
Fournir un service technique de premier niveau en ce qui concerne l'installation, l'exploitation et la maintenance des produits et des applications ainsi que repondre a d'autres types de requetes clients entrantes. En mettant l'accent sur le service a la clientele.
Construire et entretenir des relations clients positives en proposant des solutions personnalisees et s'assurer que les demandes sont traitees de maniere appropriee en se coordonnant avec diverses fonctions au sein de l'entreprise.
Depanner et resoudre les problemes techniques a l'aide d'outils et de procedures de diagnostic etablis. Escalade les problemes des clients selon les besoins.
Responsable de la saisie precise des donnees en utilisant les applications prescrites.
EN
Provide customer service with regard to the installation, operation and maintenance of products and applications as well as answer other types of inbound customer queries. With an emphasis on Customer Care.
Build and maintain positive customer relations by offering personalized solutions and ensure requests are handled appropriately by coordinating with various functions within the company.
Troubleshoots and resolves technical issues using established diagnostics tools and procedures. Escalates customer issues as required.
Responsible for accurate data input using prescribed applications.
Qualifications:
FR
Doit etre age d'au moins 18 ans
Disponibilite a temps plein
Excellent Internet a domicile cable - le Wifi n'est pas autorise
Excellente connaissance de l'Internet a domicile en filaire - le Wifi n'est pas autorise
Excellente maitrise de l'anglais et du francais
Excellentes competences informatiques
Le bilinguisme (francais, anglais, tant a l'oral qu'a l'ecrit) est requis pour repondre aux appels des clients anglophones et francophones partout au Canada et dans le monde
Teleperformance encourage les candidatures de personnes en situation de handicap. Des amenagements sont disponibles sur demande pour les candidats participant a tous les aspects du processus de selection. Si vous etes invite a participer au processus de selection, nous nous engageons a vous proposer les amenagements necessaires pour repondre au mieux a vos besoins.
EN
Must be at least 18 years of age
Full time availability
Excellent home internet hardwired - Wifi is not permitted
Excellent verbal and written communication skills in English and French
Excellent computer skills
Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.
Benefits & Perks
Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 6 weeks training, 2 weeks' vacation.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs
Schedule
We are looking for candidates with open availability.
Program hours of operation - Monday to Friday (8AM - 9PM). You will be provided with 8-hour shifts for 5 days a week.
Location
Work from the comfort of your home
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
What Teleperformance employees say
Pay
Benefits
Hours and flexibility
Workplace
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