ZipRecruiter

Log In

2

Remote Customer Service Manufacturing Jobs in Rio Rancho, NM

HMG Careers

Remote Insurance Agent

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Executive

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Los Lunas, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Account Executive

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Rep

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Atlas Copco

Service Technician

Albuquerque, NM · On-site +1

$27 - $34/hr

As a Service Technician, you are an important part of this mission. You will be close to your ... remote monitoring, and air audits. You will pressure wash and clean the customer's entire equipment ...

HMG Careers

Remote Life Insurance Agent

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Service Manufacturing JobsRemote Customer Service Manufacturing JobsRemote Customer Service Manufacturing Jobs in Rio Rancho, NM

Remote Customer Service Manufacturing information

See Rio Rancho, NM salary details

$9

$17

$25

How much do remote customer service manufacturing jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote customer service manufacturing in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

How does a Remote Customer Service role in manufacturing differ from traditional customer service positions?

In a Remote Customer Service role within the manufacturing industry, you'll often handle inquiries related to product specifications, order tracking, and technical troubleshooting for industrial clients. Unlike traditional customer service, this position requires a deeper understanding of manufacturing processes and supply chain logistics. You’ll frequently collaborate with engineering, production, and logistics teams to resolve issues efficiently. Effective communication and problem-solving skills are critical, as you'll be the bridge between customers and internal departments, ensuring timely and accurate solutions.

What is the difference between Remote Customer Service Manufacturing vs Remote Technical Support Manufacturing?

AspectRemote Customer Service ManufacturingRemote Technical Support Manufacturing
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of manufacturing equipment
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, diagnostics, and technical assistance
Employer & Industry UsageManufacturing companies, customer service centersManufacturing firms, technical support departments
Common Search & Comparison IntentCustomer service roles in manufacturingTechnical support roles in manufacturing

Remote Customer Service Manufacturing focuses on assisting customers with inquiries, orders, and general support, while Remote Technical Support Manufacturing involves troubleshooting technical issues related to manufacturing equipment or processes. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is a Remote Customer Service Manufacturing job?

A Remote Customer Service Manufacturing job involves assisting customers with inquiries, issues, or orders related to manufacturing products, all while working from a remote location. Employees in this role may handle phone calls, emails, and chat support to resolve problems, provide product information, and coordinate with other departments such as production or shipping. They play a key role in ensuring customer satisfaction by providing timely and accurate support. Strong communication skills, familiarity with manufacturing processes, and proficiency with customer service software are usually required.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative in Manufacturing, and why are they important?

To thrive as a Remote Customer Service Representative in Manufacturing, you need strong product knowledge, problem-solving abilities, and experience with customer support, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and communication platforms is typically required. Exceptional communication, patience, and attention to detail enable you to resolve issues efficiently and maintain customer satisfaction. These skills ensure smooth customer interactions, accurate order processing, and a positive brand reputation in a competitive industry.
What are popular job titles related to Remote Customer Service Manufacturing jobs in Rio Rancho, NM? For Remote Customer Service Manufacturing jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manufacturing jobs in Rio Rancho, NM look for? The top searched job categories for Remote Customer Service Manufacturing jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Customer Service Manufacturing jobs? Cities near Rio Rancho, NM with the most Remote Customer Service Manufacturing job openings:
Remote Customer Service Manufacturing jobs near you
Infographic showing various Remote Customer Service Manufacturing job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Site Leader - Technical Sales (Paper Chemicals)

SST Direct

Albuquerque, NM • Remote

$55 - $64/hr

Other

Posted 19 days ago

Job description

Site Leader – Technical Sales (Paper Chemicals Industry)
Location: Albuquerque, New Mexico (Remote)
Duration: Contract Assignment (Approx. 6–7 Months, Potential Extension)
Pay Rate: $55–$64/hour
Schedule: Monday–Friday, 7:00 AM – 4:00 PM (40 Hours/Week)
Start Date: ASAP
Position Overview
We are seeking an experienced Site Leader – Technical Sales to support a strategic account within the Packaging & Hygiene industry in the Southwest region. This role combines technical expertise, customer relationship management, project leadership, and business development to drive customer success and profitable growth.
The ideal candidate will have extensive experience in the paper manufacturing industry and a strong background in specialty chemical applications, technical sales, and account management. 
Key Responsibilities
  • Lead and support a local customer-focused sales and service team.
  • Manage strategic customer relationships and serve as the primary technical sales contact.
  • Develop and execute account plans to achieve sales, profitability, and growth objectives.
  • Provide on-site technical support, troubleshooting, inspections, and process optimization.
  • Oversee the design, installation, and maintenance of chemical feed and delivery systems.
  • Identify new business opportunities and expand existing customer relationships.
  • Monitor product performance and service quality while resolving customer concerns.
  • Conduct data analysis and document return-on-investment (ROI) for existing and proposed applications.
  • Prepare and deliver timely customer service reports and business updates.
  • Communicate customer requirements, project opportunities, and operational needs internally.
  • Maintain accurate sales activity, forecasting, expense reporting, and customer records.
  • Attend industry conferences, customer meetings, and company training programs.
  • Drive continuous improvement initiatives and support project completion efforts across the assigned territory.

Required Qualifications
  • Bachelor's degree in:
    • Paper Science
    • Chemistry
    • Biology
    • Microbiology
    • Chemical Engineering
    • Or equivalent industry experience
  • 10–15 years of experience in the paper manufacturing industry.
  • Proven technical sales and account management experience.
  • Ability to develop and execute strategic account plans.
  • Strong customer relationship-building and communication skills.
  • Experience documenting and presenting ROI analyses.
  • Proficiency with data analysis, reporting, and business planning.
  • Strong project leadership and organizational skills.

Preferred Experience
Experience with one or more of the following:
  • Paper manufacturing operations
  • Wet-end chemistry applications
  • Retention and drainage programs
  • Sizing chemistry
  • Recycled paper manufacturing
  • Specialty chemical applications within pulp and paper operations

INDH

Powered by JazzHR

jlxclHoWVp