Remote Customer Service Manufacturing Jobs in Rio Rancho, NM

What Nuclear Manufacturing contributes to Cardinal Health:

PET Nuclear Manufacturing is responsible for the manufacturing of time sensitive radiopharmaceuticals in an integrity driven, highly regulated environment (i.e. FDA, NRC, DOT) to support patient treatment through disease diagnosis, staging, and monitoring.

The Director of Operations, PET Nuclear Manufacturing will provide overall management and operational leadership to the PET Manufacturing business by way of collaborative relationships with all cross functional leaders and teams. This leader will oversee the PET manufacturing sites within their region ensuring the manufacturing of time sensitive radiopharmaceuticals in an integrity driven, highly regulated environment (i.e., FDA, NRC, DOT, etc.) to support patient treatment through disease diagnosis, staging, and monitoring.

West Region: Seattle, Sacramento, Van Nuys, Colton, Phoenix, Albuquerque, Las Vegas, Denver, Houston & Dallas.

This role reports to the Vice President, Nuclear Manufacturing. This is a remote, work from home position that will require ~60% travel. The candidate must live in the West Region, ideally within Texas or the Phoenix area.

Responsibilities:

• Fosters strong cross functional relationships, provides leadership, and drives positive team dynamics and organization change.
• Plays integral role in development of PET Operations strategy, priority alignment, and development/implementation policies and programs for execution.
• Leads and manages managers, experienced staff, and when applicable, front-line supervisors.
• Manages employee development, engagement, succession planning, and retention.
• Leads and supports PET continuous improvement and enterprise initiatives. (Product Development, network expansions/remodels, etc.).
• Is a resource as needed for review, approval, and ownership of all-encompassing document management program (document owner, DCR/ECR owner, approver, etc.).
• Partners with Contract Manufacturing Organization (CMO) Director to ensure contract compliance during technology transfer, clinical trials, and commercial manufacturing.
• Collaborates with Quality Assurance, Microbiology Department, and Quality and Regulatory to establish and maintain robust programs, maintaining compliance, and partnering when responding to auditors on site and audit citations.
• Partners with project managers/teams to establish key milestones and drive accountability and completion.
• Oversees periodic operational, business and compliance reviews with area operational and quality managers to ensure PET sites are delivering against key success metric objectives, service levels and product demand.
• Partners with pharmacy teams through cadence meetings (etc.) to foster and drive "One Team" culture.
• Manages business resources, including managing SG&A, travel, labor, and operational efficiencies.
• Identifies and implements efficiency improvements and contributes to functional strategies.
• Conducts periodic onsite visits to PET sites.
• Participate in and leads selected network-wide initiatives (e.g., material management task force, equipment manager, MBOs/metric content, industry meeting, National Field Meeting, I.T.).

Qualifications:

• Bachelor's degree in a physical science, or a related field or equivalent experience preferred
• 12+ years of experience in related fieldis preferred.
• Strong leadership skills, including proven success in managing teams and ideally with other people leaders.
• Proficient in FDA 21 CFR 212 PET cGMP and NRC/State nuclear manufacturing regulations (e.g., NRC/FDA audits, RAM licenses, instrument calibration, Radiation Safety Officer duties), with the ability to thrive in a highly regulated fast paced environment.
• Must be or become a Radioactive Material Authorized User.
• Strong business acumen, including strategic planning (short, mid, and long-term initiatives) and budget management, with a drive for results.
• Exceptional collaboration, partnership, and relationship-building skills, with a customer-centric approach and the ability to work effectively across all organizational levels and with external partners.
• Excellent communication skills.
• May be required to be trained and qualified to manufacture all drugs within the region.
• Customer service mentality.
• Candidate must live in West Region, ideally within Texas or the Phoenix area.
• Willingness to travel up to 60% or as needed.

What is expected of you and others at this level:

• Leads and develops managers and experienced professional staff.
• Manages an organizational budget.
• Develops and implements policies and procedures. Driving effective change management, to achieve organizational goals.
• Contributes to and shapes functional strategy.
• Makes high-impact decisions affecting processes, outcomes, and customer experience.
• Engages and influences internal and external senior leadership, building consensus in sensitive situations.

Anticipated salary range:$116,500 - $197,010

Bonus eligible:Yes

Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:05/25/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at CardinalHealth is determined by multiple factors including, but notlimited to, a candidate's geographical location, relevanteducation, experience and skills and an evaluation ofinternal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Fair Chance Initiative:
Cardinal Health is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. Cardinal Health will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Background Check:
Cardinal Health is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. Cardinal Health will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.