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Remote Customer Service Manufacturing Jobs in Perris, CA

Bourns, Inc.

Manager Customer Service

Riverside, CA · On-site +1

Founded in 1947, Bourns is a leading manufacturer of electronic components, serving customers ... Lead and develop customer service and inside sales professionals, including remote and ...

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Remote Customer Service Manufacturing information

See Perris, CA salary details

$10

$19

$27

How much do remote customer service manufacturing jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote customer service manufacturing in Perris, CA is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a remote customer service manufacturing?

A Remote Customer Service Manufacturing job involves assisting customers with inquiries, issues, or orders related to manufacturing products, all while working from a remote location. Employees in this role may handle phone calls, emails, and chat support to resolve problems, provide product information, and coordinate with other departments such as production or shipping. They play a key role in ensuring customer satisfaction by providing timely and accurate support. Strong communication skills, familiarity with manufacturing processes, and proficiency with customer service software are usually required.

What are the key skills and qualifications needed to thrive as a remote customer service manufacturing?

To thrive as a Remote Customer Service Representative in Manufacturing, you need strong product knowledge, problem-solving abilities, and experience with customer support, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and communication platforms is typically required. Exceptional communication, patience, and attention to detail enable you to resolve issues efficiently and maintain customer satisfaction. These skills ensure smooth customer interactions, accurate order processing, and a positive brand reputation in a competitive industry.

How does a remote customer service role in manufacturing differ from traditional customer service positions?

In a Remote Customer Service role within the manufacturing industry, you'll often handle inquiries related to product specifications, order tracking, and technical troubleshooting for industrial clients. Unlike traditional customer service, this position requires a deeper understanding of manufacturing processes and supply chain logistics. You’ll frequently collaborate with engineering, production, and logistics teams to resolve issues efficiently. Effective communication and problem-solving skills are critical, as you'll be the bridge between customers and internal departments, ensuring timely and accurate solutions.

What is the difference between Remote Customer Service Manufacturing vs Remote Technical Support Manufacturing?

AspectRemote Customer Service ManufacturingRemote Technical Support Manufacturing
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of manufacturing equipment
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, diagnostics, and technical assistance
Employer & Industry UsageManufacturing companies, customer service centersManufacturing firms, technical support departments
Common Search & Comparison IntentCustomer service roles in manufacturingTechnical support roles in manufacturing

Remote Customer Service Manufacturing focuses on assisting customers with inquiries, orders, and general support, while Remote Technical Support Manufacturing involves troubleshooting technical issues related to manufacturing equipment or processes. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Manufacturing jobs in Perris, CA?

For Remote Customer Service Manufacturing jobs in Perris, CA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manufacturing jobs in Perris, CA look for?

The top searched job categories for Remote Customer Service Manufacturing jobs in Perris, CA are:

What cities near Perris, CA are hiring for Remote Customer Service Manufacturing jobs?

Cities near Perris, CA with the most Remote Customer Service Manufacturing job openings:

Remote Customer Service Manufacturing jobs near you

Call Center Remote Customer Service Representative

Vimo

Ontario, CA • Remote

$19/hr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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