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Remote Customer Service Manager Jobs in Toronto, ON

Connection Inc.

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Remote Customer Success & Support Specialist (HighLevel Required)

Hamilton, ON · Remote

CA$50K - CA$60K/yr

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to ... The Loan Officer CRM. Providing database marketing and appointment setting services and digital ...

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Aspire Lifestyles

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Bilingual Customer Service Representative (English/French) - Remote

Mississauga, ON · Remote

CA$20 - CA$22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Title: Bilingual Customer Service Representative (English/French) Location: Remote ... Manage inbound customer requests through phone, email, and chat · Provide accurate and timely ...

AlgaeCal

Customer Lifecycle Manager

Toronto, ON · Remote

CA$120K/yr

Creating and managing automations & campaigns that guide customers through every stage of the journey, with a strong focus on increasing retention, loyalty, reorder rate, and customer lifetime value.

Jacuzzi Group

Technical Service Representative

Mississauga, ON · Remote

CA$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to the Customer Service Manager, the ideal candidate will interact with our customers to ... Remote work * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life ...

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ... Engage directly with senior management and strategic advisory board members. * Enhance your CV with ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Toronto, ON

Remote Customer Service Manager information

See Toronto, ON salary details

$19.1K

$53.3K

$134.6K

How much do remote customer service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote customer service manager in Toronto, ON is $53,299.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,924.00 and $63,463.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are popular job titles related to Remote Customer Service Manager jobs in Toronto, ON?

For Remote Customer Service Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Toronto, ON look for?

The top searched job categories for Remote Customer Service Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Customer Service Manager jobs?

Cities near Toronto, ON with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,299 per year, or $25.6 per hour.

Remote Customer Success & Support Specialist (HighLevel Required)

Connection Inc.

Hamilton, ON • Remote

CA$50K - CA$60K/yr

Full-time

Posted yesterday

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Job description

Job Description
Do you love helping people, building strong client relationships, and delivering exceptional customer service? Have you worked in a digital marketing or mortgage environment?

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to deliver a world-class client experience and help our clients succeed.

What You'll Do

  • Respond to inbound client support requests (FreshDesk)
  • Support Clients in cutting-edge AI technology (we train you)
  • Make proactive outbound client check-ins via phone, SMS, and email
  • Support clients inside HighLevel, including onboarding, workflows, and automations
  • Help build customer "delight" and follow-up sequences
  • Communicate internally via Slack

Required Experience
✅ HighLevel experience (REQUIRED)
✅ Strong communication, written and verbal
✅ Confident on camera for client Zoom calls
✅ Organized, proactive, and tech-savvy


Tools You'll Use
HighLevel, FreshDesk, Google Workspace, Zoom, Slack, Canva, Facebook, Claude, Open-AI


Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.