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Remote Customer Service Manager Jobs in Spring Hill, KS

Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities * Make outbound ... Create and manage customer cases and follow-up activities as needed. * Coordinate with internal ...

Must reside in the greater Kansa City Metro area (Remote) Key Responsibilities * Make outbound ... Create and manage customer cases and follow-up activities as needed. * Coordinate with internal ...

Customer Service Representative Lenexa, KS | Full-Time | Contract-to-Hire | $23ph. LHH is ... day REMOTE Pay Details: $23.00 per hour Search managed by: Claire Grossman Benefit offerings ...

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Olathe, KS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Be Seen First

... services including training, site builds, and event design consultation, always tied back to client ... customers, managing 100-300 clients at a time. · You're comfortable talking about renewals ...

Senior Representative - Customer Service

Shawnee, KS · On-site +1

$18.75 - $26/hr

As a Senior Representative - Customer Service, you will respond to customer inquiries by telephone ... Strong time management skills required, including ability to prioritize customer issues and resolve ...

Showing results 21-40

Remote Customer Service Manager information

See Spring Hill, KS salary details

$23.5K

$55.7K

$96.9K

How much do remote customer service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer service manager in Spring Hill, KS is $55,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Spring Hill, KS? The most popular types of Remote Customer Service jobs in Spring Hill, KS are:
What are popular job titles related to Remote Customer Service Manager jobs in Spring Hill, KS? For Remote Customer Service Manager jobs in Spring Hill, KS, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Spring Hill, KS look for? The top searched job categories for Remote Customer Service Manager jobs in Spring Hill, KS are:
What cities near Spring Hill, KS are hiring for Remote Customer Service Manager jobs? Cities near Spring Hill, KS with the most Remote Customer Service Manager job openings:
Infographic showing various Remote Customer Service Manager job openings in Spring Hill, KS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,671 per year, or $26.8 per hour.

Customer Service Specialist

Adecco

Kansas City, MO • Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr.

This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply.

Position Summary
The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process.
This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers.
**Must reside in the greater Kansa City Metro area (Remote)

Key Responsibilities

  • Make outbound calls to individuals with recently submitted insurance applications.

  • Receive and respond to inbound customer inquiries.

  • Review and verify application information for accuracy and completeness.

  • Answer customer questions related to Medicare Advantage and Medicare Supplement plans.

  • Help ensure customers are comfortable and satisfied with their selected coverage.

  • Introduce available healthcare support programs and services when appropriate.

  • Navigate multiple computer systems while managing customer conversations.

  • Document interactions and maintain accurate records within CRM platforms, including Salesforce.

  • Create and manage customer cases and follow-up activities as needed.

  • Coordinate with internal teams when additional support or intervention is required.

  • Schedule and conduct follow-up calls with customers.

  • Respond to customer callbacks, emails, and voicemail messages promptly.

  • Meet departmental performance goals and productivity expectations.

  • Participate in team meetings, training sessions, and ongoing development opportunities.

  • Maintain a professional, empathetic, and customer-focused approach during all interactions.

  • Perform other duties as assigned.

Qualifications

  • High School Diploma, GED, or equivalent required.

  • Previous customer service, call center, healthcare, insurance, or sales support experience preferred.

  • Available to work Tues - Sat

  • Strong verbal and written communication skills.

  • Ability to build rapport and establish trust with customers.

  • Strong problem-solving and conflict-resolution abilities.

  • Comfortable working in a fast-paced, metrics-driven environment.

  • Proficiency with computer systems and the ability to navigate multiple applications simultaneously.

  • Strong attention to detail and organizational skills.

Why Join Us?

  • Weekly pay

  • Paid training provided

  • Remote and onsite opportunities available

  • Collaborative and supportive team environment

  • Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions


Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.