ZipRecruiter

Log In

2

Remote Customer Service Manager Jobs in Spring Hill, FL

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Tampa, FL · Remote

$18/hr

Minimum of one (1) year of customer service experience. * Strong verbal and written communication ... Ability to multitask and manage competing priorities in a fast-paced environment. * Strong computer ...

EverDriven

Customer Success Manager

Tampa, FL · Remote

... service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move ... This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ...

K & M Insurance Group LLC

Be Seen First

Customer Service Sales Representative - Flexible

Tampa, FL · Remote

$500 - $3.9K/wk

Retirement Savings; and Wealth Management needs. Our proven process allows you to work virtually ... Service; Respect; Partnership We look forward to talking with you sometime soon! National Hiring ...

Getaway Travel Agency

Customer Representative Agent

Tampa, FL · Remote

$15 - $20.50/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Camesi Agency

Remote Insurance Agent

Tampa, FL · Remote

$80K - $120K/yr

... service. * Manage sales activities and maintain accurate client records in the CRM. * Track ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

HSP Group

Customer Success Associate 1

Tampa, FL · On-site +1

Hybrid: remote working is possible at times, but the role requires at least 3 days a week in office ... services (management consulting, accountancy, tax, HR, or legal). * Strong written and verbal ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ... service delivery,we'dlove to hear from you! About us NinjaOneunifies IT to simplify work ...

Camesi Agency

Sales Manager Remote

Tampa, FL · Remote

$80K - $120K/yr

Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... Support complex client consultations as needed and maintain high standards of client service and ...

ENGAGE EMPLOYER, INC

CSP Client Service Rep

Tampa, FL · Remote

$55K - $65K/yr

Remote Department: Agency/Underwriting Position: Full Time, Exempt Engage PEO, recognized on the ... Have a good understanding of how to utilize ClientSpace (CRM) for final decisions and assigning ...

ENGAGE EMPLOYER, INC

CSP Client Service Rep

Tampa, FL · Remote

$55K - $65K/yr

Remote Department: Agency/Underwriting Position: Full Time, Exempt Engage PEO, recognized on the ... Have a good understanding of how to utilize ClientSpace (CRM) for final decisions and assigning ...

Deloitte

Manager - ServiceNow

Tampa, FL · On-site +1

Through powerful solutions and managed services that simplify complexity, we enable our clients to ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Lrstravel

Remote Travel Coordinator (remote)

Tampa, FL · Remote

... Remote Travel Coordinators. In this role, you will assist with travel research, coordinate ... Follow company policies, procedures, and customer service standards. Support clients with travel ...

previous page

Showing results 41-60

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Spring Hill, FL

Remote Customer Service Manager information

See Spring Hill, FL salary details

$20.8K

$49.2K

$85.7K

How much do remote customer service manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote customer service manager in Spring Hill, FL is $49,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $59,400.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Spring Hill, FL?

The most popular types of Remote Customer Service jobs in Spring Hill, FL are:

What are popular job titles related to Remote Customer Service Manager jobs in Spring Hill, FL?

For Remote Customer Service Manager jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Spring Hill, FL look for?

The top searched job categories for Remote Customer Service Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Remote Customer Service Manager jobs?

Cities near Spring Hill, FL with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,205 per year, or $23.7 per hour.

Member Services Specialist - Remote

C4 Technical Services

Tampa, FL • Remote

$18/hr

Contractor

Medical, Dental

Posted 27 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Member Services Specialist -Entry Level

(Seasonal Contract Opportunity)

Location: Remote (Work From Home)
Job Type: Full-Time, Seasonal Contract
Duration: Approximately 5 Months Seasonal (Potential for Extension and/or Permanent Hire) Re-Starts annually 
Pay Rate: $18.00 per Hour

Important Dates

  • Onboarding: OCT / NOV

Position Overview

C4 Technical Services is seeking customer-focused and compassionate Member Services Specialists to join our team for a seasonal opportunity. In this role, you will serve as the primary point of contact for members, pharmacies, and healthcare providers, assisting with benefit questions, medication inquiries, and order processing needs.

This position involves a high volume of inbound phone calls and requires excellent communication skills, attention to detail, and the ability to navigate multiple systems while delivering exceptional customer service.

Key Responsibilities

  • Respond to incoming calls and emails from members, pharmacies, and healthcare providers regarding prescription benefits, medications, and account inquiries.
  • Investigate and resolve customer concerns accurately and efficiently.
  • Escalate complex issues to appropriate team members when necessary.
  • Process requests and document interactions in accordance with established procedures.
  • Maintain compliance with HIPAA regulations and all Prime Therapeutics policies and procedures.
  • Provide professional, empathetic, and solution-oriented customer support.
  • Perform additional duties and special projects as assigned.

Required Qualifications

  • High School Diploma or GED required.
  • Minimum of one (1) year of customer service experience.
  • Strong verbal and written communication skills.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Strong computer proficiency with the ability to navigate multiple applications simultaneously.
  • Must be authorized to work in the United States without current or future sponsorship requirements.

Remote Work Requirements

Candidates must have a dedicated home office environment that meets company standards, including:

  • Reliable high-speed internet service.
  • Workspace with appropriate desk and chair.
  • Ability to work without frequent interruptions.
  • Equipment setup completed prior to training.

Preferred Qualifications

  • Contact center or call center experience.
  • Healthcare, Pharmacy Benefit Management (PBM), or insurance industry experience.
  • Certified Pharmacy Technician (CPhT) certification.
  • College coursework or degree progress.
  • Bilingual skills, particularly Spanish.
  • Prior remote/work-from-home experience.

Physical Requirements

  • Ability to remain seated for extended periods (6+ hours per day).
  • Occasionally required to stand, walk, bend, stoop, kneel, or crouch.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require.

Why Join C4!

  • Work remotely from the comfort of your home.
  • Gain valuable healthcare and customer service experience.
  • Opportunity for contract extension and potential long-term employment based on performance and business needs.
  • Join a team dedicated to helping members access the medications and care they need.

Apply today to become part of a team that makes a meaningful impact on people's health and well-being every day.

Company Description

C4 Technical Services is a forward-thinking IT, Telecom and Clinical consulting and talent solutions firm headquartered in Eagan, Minnesota, with additional offices in Sacramento, CA, Dallas, TX, and Hyderabad, India.

We serve clients across industries by delivering tailored technology solutions and connecting them with top-tier IT talent.

At C4, we combine deep technical expertise with a commitment to flexibility, cost-efficiency, and long-term impact.

Our services are built to scale with your business and evolve alongside your needs.

We support contract, contract-to-hire, and permanent placement models — allowing you to build the right team, at the right time, with the right expertise.

Learn more about how we can support your technology and staffing needs at
www.c4techservices.com

C4 Technical Services logo

About C4 Technical Services

Sourced by ZipRecruiter

C4 Technical Services is a national privately held women and African American owned Staffing and Consulting company based in Minneapolis, Minnesota. We are committed to maintaining our entrepreneurial spirit as we grow and help our clients grow. This gives us the ability to be flexible and responsive as we align with client organizations to help scale their IT, Infrastructure, Digital UX, Application Development, Strategy, and Telecom to increase and support their growing business needs. We have a deliberate commitment to a partner pipeline – always on the hunt for new technology and new solutions to problems, new and old. Our areas of technical focus include D365 Consulting, Microsoft O365, SCCM, SCSM, Cyber Security, Digital UX, UI Development, DevOps, Cloud, PMO, iOS, Android, Power BI, Data Visualization, Kafka, Python, Java, .NET, Chaos Engineering, Call Center, and Ransomware attacks.

Company size

201 - 500 Employees

Headquarters location

Little Canada, MN, US

Year founded

2013

Social media

FacebookTwitter

View All C4 Technical Services Jobs