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Remote Customer Service Manager Jobs in Simsbury, CT

VOLT

Remote Recruiter

Stafford Springs, CT

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... workforce management experience * Strong customer service and relationship building skills.

Camesi Agency

Remote Sales Manager

Hartford, CT ยท Remote

$80K - $120K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... What We Offer * 100% remote work with a flexible schedule. * Commission income and performance ...

Atlas Copco

Service Coordinator

West Springfield, MA ยท Hybrid

$53K - $65K/yr

Confirm service schedules with customers. Serve as the information liaison between the Service Manager, Service Technicians, and customers - providing regular updates to customers regarding service ...

The Hartford

Customer Care Representative

Hartford, CT ยท Remote

$46K - $69K/yr

... service by answering customer questions about disability and leave management claims. In this role ... This role will have a 100% Remote Work arrangement. However, to broaden career growth ...

The Hartford

Customer Care Representative

Hartford, CT ยท Remote

$25/hr

... service by answering customer questions about disability and leave management claims. In this role ... This role will have a 100% Remote Work arrangement. However, to broaden career growth ...

Getaway

Customer Representative

Bristol, CT ยท Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

HMG Careers

Remote Sales and Service Advisor

Bristol, CT ยท Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Simsbury, CT

Remote Customer Service Manager information

See Simsbury, CT salary details

$24.9K

$58.8K

$102.5K

How much do remote customer service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote customer service manager in Simsbury, CT is $58,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Simsbury, CT?

The most popular types of Remote Customer Service jobs in Simsbury, CT are:

What are popular job titles related to Remote Customer Service Manager jobs in Simsbury, CT?

For Remote Customer Service Manager jobs in Simsbury, CT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Simsbury, CT look for?

The top searched job categories for Remote Customer Service Manager jobs in Simsbury, CT are:

What cities near Simsbury, CT are hiring for Remote Customer Service Manager jobs?

Cities near Simsbury, CT with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Simsbury, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,846 per year, or $28.3 per hour.

Customer Service Coordinator - Travel Support

Enchanted Horizons Travel

Bristol, CT โ€ข On-site, Remote

$18 - $23.50/hr

Full-time, Part-time

Posted 9 days ago

Job description

Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

  • Communicate with clients regarding travel inquiries and requests

  • Provide guidance on travel options, timelines, and next steps

  • Support reservation coordination and follow-up communication

  • Ensure accuracy of client information and travel details

  • Deliver high-quality service with professionalism and care

  • Follow company processes and service standards

Qualifications

  • Excellent written and verbal communication skills

  • Strong organization and time-management abilities

  • Self-motivated and comfortable working remotely

  • Detail-oriented and customer-focused mindset

  • Customer service, administrative, or hospitality experience preferred

  • Interest in travel is beneficial

What We Offer

  • Comprehensive training and ongoing mentorship

  • Flexible remote work options

  • Part-time or full-time opportunities

  • Career growth within the travel industry

  • Positive, team-oriented culture๏ปฟ

Apply