ZipRecruiter

Log In

2

Remote Customer Service Manager Jobs in Mauldin, SC

HMG Careers

Remote Sales Manager

Mauldin, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Greenville, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Spartanburg, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Spartanburg, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Greenville, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Manager

Greenville, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Greenville, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Wellford, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Woodruff, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Easley, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Pelzer, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Pelzer, SC · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Mauldin, SC

Remote Customer Service Manager information

See Mauldin, SC salary details

$22.1K

$52.4K

$91.2K

How much do remote customer service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote customer service manager in Mauldin, SC is $52,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $63,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Mauldin, SC? The most popular types of Remote Customer Service jobs in Mauldin, SC are:
What are popular job titles related to Remote Customer Service Manager jobs in Mauldin, SC? For Remote Customer Service Manager jobs in Mauldin, SC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Mauldin, SC look for? The top searched job categories for Remote Customer Service Manager jobs in Mauldin, SC are:
What cities near Mauldin, SC are hiring for Remote Customer Service Manager jobs? Cities near Mauldin, SC with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Mauldin, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,399 per year, or $25.2 per hour.

Customer Service Representative I

AMERICAN SYSTEMS

Greenville, SC • On-site, Remote

$18 - $18.50/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Overview
Now Hiring at AMERICAN SYSTEMS
Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development.
Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success.
Responsibilities
An average day:
As a Customer Service Representative I (CSR I), you will answer general questions from callers using the available knowledge base, USPTO website, or other reference material and recommend resources available on the USPTO website. You will assist with MyUSPTO account issues (including password resets) and other website systems related support calls. You may also mail applicable standard printed materials to the caller or refer the caller to a local Patent & Trademark Resource Center (PTRC) for additional assistance. In this position you will:
  • Answer incoming calls and retrieve voicemails, ensuring that calls are answered on the same day.
  • Transfer customers to appropriate secondary call centers as needed.
  • Respond to all incoming facsimiles.
  • Review and respond to incoming e-mails regarding patents, trademarks, publications, data quality, and products and services that have been sent to the general mailbox. Use knowledge base of pre-approved responses to answer inquiries or requests consistently and accurately.
  • Send appropriate general information publications.
  • Use the Customer Contact Management System to track and enter detailed information of all inquiries/requests received including steps taken to resolve any problems encountered.

Qualifications
  • As a requirement of this position, all candidates must be either a U.S. Citizen or have official legal status in the United States and must have continually resided in the United States for the last two years. In accordance with 8 U.S.C. 1324b(a)(2)(C), we will not consider candidates for this position who do not meet the aforementioned conditions.
  • Must be able to pass federal background investigation and obtain a Public Trust
  • Demonstrate at least one (1) year of customer service experience, including: phone and/or email contact center experience, data entry, contact center problem logging, Automatic Call Distribution (ACD) telephone systems and face-to-face customer service experience.
  • Ability to provide courteous and professional interactions with customers.
  • Experience using a knowledge base.
  • Effective listening and oral communication skills,
  • Must be able to speak, read and write in fluent English.
  • Must be proficient with using software or web-based databases on a laptop or PC as well as various e-mail platforms
  • A fixed shift schedule will be assigned at the time of hire based on operational needs. All shifts fall within our operating hours of Monday through Friday, 8:30 AM to 8:00 PM EST.
  • Must be able to present acceptable identification for customer badging and site access, such as a REAL ID compliant driver license, U.S. Passport, or other approved document from the GSA Required Identification List.

Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $18.00/Hr. - USD $19/Hr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status

Apply