Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...
Customer Advocacy Lead - Executive Office Escalations
Fort Mill, SC · On-site +1
$73K - $98K/yr
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of ... Manage the BBB portal, including intake, assignment, tracking, public portal responses and quality ...
Customer Advocacy Lead - Executive Office Escalations
Fort Mill, SC · On-site +1
$73K - $98K/yr
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of ... Manage the BBB portal, including intake, assignment, tracking, public portal responses and quality ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer proficiency preferred; CRM experience is a bonus Who We Are American Income Life Insurance Company has ...
Remote Customer Service Manager information
See Lancaster, SC salary details
$20.9K - $26.8K
5% of jobs
$26.8K - $32.8K
14% of jobs
$35K is the 25th percentile. Wages below this are outliers.
$32.8K - $38.7K
16% of jobs
The median wage is $44.1K / yr.
$38.7K - $44.6K
17% of jobs
$44.6K - $50.6K
12% of jobs
$50.6K - $56.5K
9% of jobs
$57.8K is the 75th percentile. Wages above this are outliers.
$56.5K - $62.4K
11% of jobs
$62.4K - $68.3K
6% of jobs
$68.3K - $74.3K
5% of jobs
$74.3K - $80.2K
2% of jobs
$80.2K - $86.1K
3% of jobs
$20.9K
$49.5K
$86.1K
How much do remote customer service manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a remote customer service manager?
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
What is a remote customer service manager?
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
What are typical daily responsibilities for a remote customer service manager?
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

Job description
Location: 100% Remote (Work From Home)
About InsuraTec:
InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.
Key Responsibilities:
- Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
- Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
- Client Retention: Foster client loyalty and maximize long-term client value.
- Customer Support: Offer excellent support to resolve client inquiries and concerns.
- Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
- Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
- Lead Generation Support: Leverage provided marketing resources to generate leads.
- Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
- Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
- Remote Flexibility: Enjoy the freedom to work from home on your schedule.
- Work-Life Balance: Achieve balance with our flexible hours.
Qualifications:
- Entry-Level Friendly: No prior experience needed; we offer full training.
- Self-Motivated: Must be highly driven and proactive in achieving goals.
- Commission-Based: Earnings are based on performance, offering unlimited income potential.
- No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
- Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
- Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
- Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
- Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
- Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.
If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.
InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
About InsuraTec
Sourced by ZipRecruiter
Industry
Marketing
Company size
11 - 50 Employees
Headquarters location
Yulee, FL, US
Year founded
2021