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Remote Customer Service Manager Jobs in Chesterfield, VA

Liveops

Remote Customer Service Agent

Henrico, VA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Glen Allen, VA · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Richmond, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Midlothian, VA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mechanicsville, VA · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

MCI Military Recruitment

$14/hr

Utilize systems and technology to complete account management tasks * Recognize sales opportunity ... Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ...

HMG Careers

Remote Customer Service and Sales

Matoaca, VA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Chesterfield, VA

Remote Customer Service Manager information

See Chesterfield, VA salary details

$23.3K

$55.1K

$96K

How much do remote customer service manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for remote customer service manager in Chesterfield, VA is $55,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Chesterfield, VA?

The most popular types of Remote Customer Service jobs in Chesterfield, VA are:

What are popular job titles related to Remote Customer Service Manager jobs in Chesterfield, VA?

For Remote Customer Service Manager jobs in Chesterfield, VA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Chesterfield, VA look for?

The top searched job categories for Remote Customer Service Manager jobs in Chesterfield, VA are:

What cities near Chesterfield, VA are hiring for Remote Customer Service Manager jobs?

Cities near Chesterfield, VA with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Chesterfield, VA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,140 per year, or $26.5 per hour.

Remote - Customer Service Agent

American Income Life Insurance Company

Richmond, VA • On-site, Remote

$15.25 - $20.50/hr

Full-time

Posted 20 days ago

Job description

If you enjoy working with people, providing great service, and building meaningful relationships, this opportunity could be a great fit. We're growing our remote team and looking for motivated individuals who are ready to learn, take on new challenges, and develop their careers in a supportive environment.
Your Role
  • Communicate with members to answer questions and provide information about available benefit options.
  • Guide members through the enrollment process and provide ongoing support when needed.
  • Maintain organized and accurate client records.
  • Stay informed about current products, services, and program updates.
  • Provide a professional, helpful, and positive experience during every client interaction.
What We're Looking For
  • Previous experience in customer service, sales, hospitality, or another client-facing role is helpful but not required.
  • Clear and professional communication skills.
  • Strong interpersonal skills and the ability to establish trust with clients.
  • Good organization and time-management abilities.
  • Comfortable managing multiple responsibilities in a remote environment.
  • Reliable, motivated, and willing to take initiative.
  • Interest in learning new skills and pursuing professional growth.
  • Collaborative attitude and ability to work effectively with a team.
What We Provide
  • Comprehensive training and continued mentorship.
  • Weekly compensation.
  • Opportunity to earn ongoing residual income.
  • Company-sponsored travel incentives.
  • 100% remote work environment.
  • Opportunities to advance into leadership and management roles.
  • A supportive team environment focused on long-term development.

Interested in taking the next step? Apply today to learn more about the position, our team, and the career opportunities available.

Apply