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Remote Customer Service Manager Jobs in Carol Stream, IL

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Collaborating with management or other team members as appropriate to proactively address service ...

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Collaborating with management or other team members as appropriate to proactively address service ...

Showing results 21-40

Remote Customer Service Manager information

See Carol Stream, IL salary details

$25.3K

$60K

$104.5K

How much do remote customer service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote customer service manager in Carol Stream, IL is $59,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Carol Stream, IL?

The most popular types of Remote Customer Service jobs in Carol Stream, IL are:

What are popular job titles related to Remote Customer Service Manager jobs in Carol Stream, IL?

For Remote Customer Service Manager jobs in Carol Stream, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Carol Stream, IL look for?

The top searched job categories for Remote Customer Service Manager jobs in Carol Stream, IL are:

What cities near Carol Stream, IL are hiring for Remote Customer Service Manager jobs?

Cities near Carol Stream, IL with the most Remote Customer Service Manager job openings:

Infographic showing various Remote Customer Service Manager job openings in Carol Stream, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 28% In-person, and 72% Remote job distribution, with an average salary of $59,988 per year, or $28.8 per hour.

Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Aoglobelife

Chicago, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 16 days ago

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Job description

Launch Your Remote Career with AO Globe Life

Looking for a rewarding work-from-home opportunity where your attitude and willingness to learn matter more than your experience with having uncapped income?

AO Globe Life is seeking motivated, people-focused individuals to join our growing remote team as Remote Customer Sales Rep. We provide comprehensive training, warm leads, ongoing mentorship, and opportunities for career advancement—making this an excellent opportunity for those looking to start or grow a long-term career.

Sales experience is good, but not required.


About the Role

As a Remote Customer Sales Rep, you'll meet virtually with individuals who have already requested information about supplemental benefits. Your primary responsibility is to educate clients, answer their questions, and help them choose benefit options that best meet their needs.

This is a fully remote position with scheduled appointments—*no cold calling or door-to-door sales.*

What You'll Do

* Conduct scheduled virtual meeting thru zoom with prospective clients

* Understand each client's needs and recommend suitable benefit options

* Clearly explain available plans and answer client questions

* Assist clients with online applications and enrollment

* Maintain accurate customer records within company systems

* Follow up with clients throughout the enrollment process

* Participate in ongoing virtual training and coaching sessions



What We Offer

We believe your success begins with the right support and continuous mentoring.

Perks & Opportunities

* 100% Remote Position

* Flexible Work Schedule

* Comprehensive Virtual Training

* Company-Provided Warm Leads

* No Cold Calling or Prospecting

* Weekly Commission-Based Earnings

* Performance Bonuses

* One-on-One Mentorship

* Career Growth & Leadership Opportunities

* Ongoing Professional Development

Employee Benefits

* Medical Insurance for you and your family

* Life Insurance for you and your family


What We're Looking For

We're looking for individuals who:

* Enjoy helping others and building relationships

* Have strong communication and interpersonal skills

* Are organized and detail-oriented

* Are dependable and self-motivated

* Thrive in a remote work environment

* Are open to learning and receiving coaching

Candidates with experience in customer service, retail, hospitality, banking, healthcare, education, administration, recruiting, call centers, or sales are encouraged to apply.

*No prior sales experience is necessary—we'll train you.*

Basic Qualifications

* Must be at least 18 years of age

* Authorized to work in the United States or Canada

* Computer or laptop with webcam

* Reliable high-speed internet connection

* Professional home office suitable for virtual meetings


Why AO Globe Life?

At AO Globe Life, we invest in our people. From your first day, you'll receive the training, mentorship, and support needed to succeed in a collaborative remote environment. We recognize performance, encourage professional growth, and provide opportunities to build a rewarding long-term career.

Whether you're beginning your professional journey or looking for a fresh opportunity, we'll help you develop the skills needed for lasting success.

Apply Today

If you're ready to build a rewarding remote career with a company that values growth, teamwork, and exceptional customer service, we'd love to hear from you.

*Submit your application today and take the next step toward your future with AO Globe Life!*

Company Description

Globe Life Insurance is an insurance company that specializes in providing supplemental life insurance to labor unions, credit unions, and associations. It was founded in 1951 by Bernard Rapoport. The company is headquartered in Waco, Texas, and operates in the United States, Canada, and New Zealand.
Globe Life Insurance offers various insurance products, including life insurance, accident and health insurance, supplemental health products, and supplemental cancer insurance. The company primarily sells its products through direct sales agents who often work on a commission basis.
Over the years, American Income Life has grown to become one of the largest providers of supplemental insurance in the United States, particularly known for its focus on serving the needs of union members and other affinity groups.