$17.75 - $20.87/hr
This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Provide feedback to management regarding customer problems, questions and needs. Maintains accurate ...
New
$17.75 - $20.87/hr
This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Provide feedback to management regarding customer problems, questions and needs. Maintains accurate ...
New
$17.75 - $20.87/hr
This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Provide feedback to management regarding customer problems, questions and needs. Maintains accurate ...
New
$17.75 - $20.87/hr
This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Provide feedback to management regarding customer problems, questions and needs. Maintains accurate ...
New
$17.75 - $20.87/hr
This position is remote anywhere in the USA. What You'll Do: * Ensure effective customer relations ... Provide feedback to management regarding customer problems, questions and needs. Maintains accurate ...
New
Lincoln, NE · On-site +1
$101K - $102K/yr
Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Build and maintain strong relationships with customers, vendors, and internal teams while ...
Lincoln, NE · On-site +1
$101K - $102K/yr
Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with ... Build and maintain strong relationships with customers, vendors, and internal teams while ...
Omaha, NE · On-site +1
$20 - $26/hr
Have excellent time management skills with a personal accountability mindset as well as technology ... Job Stability in a growing industry This is a remote position. Compensation: $20.00 - $26.00 per ...
Omaha, NE · On-site +1
$20 - $26/hr
Have excellent time management skills with a personal accountability mindset as well as technology ... Job Stability in a growing industry This is a remote position. Compensation: $20.00 - $26.00 per ...
Bellevue, NE · Remote
$15/hr
In this role, you'll assist customers with internet service questions, troubleshoot connectivity ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
Bellevue, NE · Remote
$15/hr
In this role, you'll assist customers with internet service questions, troubleshoot connectivity ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
Bellevue, NE · On-site +1
$15/hr
In this role, you'll assist customers with internet service questions, troubleshoot connectivity ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
Bellevue, NE · On-site +1
$15/hr
In this role, you'll assist customers with internet service questions, troubleshoot connectivity ... This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ...
Scottsbluff, NE · Remote
$19.25 - $25/hr
Position Overview We are seeking a Customer Care Coordinator who is passionate about delivering ... remote work environment * Advancement opportunities within the organization * Positive, service ...
Scottsbluff, NE · Remote
$19.25 - $25/hr
Position Overview We are seeking a Customer Care Coordinator who is passionate about delivering ... remote work environment * Advancement opportunities within the organization * Positive, service ...
Omaha, NE · On-site +1
$17/hr
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now ... remote collections clerk, patient account, medical, revenue cycle, patient financial, sales ...
Omaha, NE · On-site +1
$17/hr
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now ... remote collections clerk, patient account, medical, revenue cycle, patient financial, sales ...
Lake, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Lake, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Lake, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Lake, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Omaha, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Omaha, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Omaha, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Omaha, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Lincoln, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Lincoln, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Lincoln, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Lincoln, NE · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
$23.4K - $30K
5% of jobs
$30K - $36.6K
14% of jobs
$39.2K is the 25th percentile. Wages below this are outliers.
$36.6K - $43.3K
16% of jobs
The median wage is $49.3K / yr.
$43.3K - $49.9K
17% of jobs
$49.9K - $56.5K
12% of jobs
$56.5K - $63.1K
9% of jobs
$64.6K is the 75th percentile. Wages above this are outliers.
$63.1K - $69.8K
11% of jobs
$69.8K - $76.4K
6% of jobs
$76.4K - $83K
5% of jobs
$83K - $89.7K
2% of jobs
$89.7K - $96.3K
3% of jobs
$23.4K
$55.3K
$96.3K
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

$17.75 - $20.87/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted yesterday
New
Logistics: CGS - One of BlueCross BlueShield's South Carolina subsidiary companies.
Location: This position is full-time (40 hours/week) Monday-Friday. This position is remote anywhere in the USA.
What You'll Do:
Ensure effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries.
Initiate or processes adjustments or perform other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, research and/or assists with priority inquiries and special projects as required by management.
Provide feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed.
Maintain basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards.
Identify and promptly report and/or refer suspected fraudulent activities and system errors to the appropriate departments.
To Qualify For This Position, You'll Need The Following:
Required Education: High School Diploma or equivalent
Required Skills and Abilities: Excellent verbal and written communication skills. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment skills. Strong customer service skills. Ability to learn and operate multiple computer systems effectively and efficiently.
Required Software and Other Tools: Basic computer operating skills. Standard office equipment.
We Prefer You Have:
Preferred Education: Associate Degree
Preferred Work Experience: 2 years-of customer service or call center experience.
Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software.
Our Comprehensive Benefits Package Includes The Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Pay Range Information:
$17.75 - $20.87
Please note that this range represents the pay range for this and other positions that fall into this pay grade. Compensation decision within the range will be dependent up a variety of factors, including experience, geographic location, and internal equity.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.comor call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's moreinformation.
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