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Remote Customer Service Insurance Jobs in Winfield, IL

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Winfield, IL

Remote Customer Service Insurance information

See Winfield, IL salary details

$25.4K

$47.3K

$71.3K

How much do remote customer service insurance jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote customer service insurance in Winfield, IL is $47,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $53,700.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What cities near Winfield, IL are hiring for Remote Customer Service Insurance jobs?

Cities near Winfield, IL with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Winfield, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,287 per year, or $22.7 per hour.

Remote - Legal Customer Service Representative

Law Offices of Robert S. Gitmeid & Associates

Chicago, IL • On-site, Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote - Legal Customer Service Representative
Application Deadline: 20 September 2026
Department: Help Desk
Employment Type: Full Time
Location: Remote
Compensation: $23.00 / hour
Description
  • Full-Time: Help Desk
  • Location: Remote
  • Compensation: $23.00 / hour (Hours- Training Requirement)
  • To get you started, we have a 6-week (REMOTE) training program from (9:00 AM - 6:00 PM EST) Monday thru Friday, after the training is completed.
  • Your schedule will be Monday through Friday, 11:00 AM to 8:00 PM EST, in a fully remote capacity with no weekend shifts.

We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!
Remote - Legal Customer Service Representative (EST Candidates Only)
We're currently seeking a remote full-time Legal Customer Service Representative to provide our firm's attorneys with administrative support. We offer an exceptional opportunity for a dedicated individual looking to thrive in a fast-paced environment while gaining valuable expertise and growing with our firm.
Key Responsibilities
  • Managing (high-volume) client interactions within a structured call center environment.
  • Use Salesforce CRM software to facilitate the process of responding to clients' concerns via phone.
  • Working with collections agencies via phone to obtain documentation of settlements.
  • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.
  • Uploading these documents to our system.
  • Other ad hoc tasks as needed.

Skills, Knowledge and Expertise
  • Minimum of (1-2) year office support experience.
  • Possess superior organizational and time-management skills.
  • Must be computer literate: Ability to easily learn the Firm's case management software.
  • Highest ethical standards and professional integrity.
  • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties.
  • Fluent in Spanish a plus.
  • Experience with Salesforce a plus.

Benefits
  • Compensation is competitive and commensurate with expertise and previous experience
  • Training & Guidance
  • Medical, Dental & Vision Benefits
  • 401K Benefits with Employer Match
  • Paid Time Off (PTO)
  • Pre-Tax Transit Benefits
  • An incredible team of smart and supportive people!

This Firm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm authorization to work in the United States.

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