ZipRecruiter

Log In

2

Remote Customer Service Insurance Jobs in Post Falls, ID

Medix

Member Service Representative

Spokane, WA · Remote

Job Title Customer Service Representative - Member Services / Healthcare Call Center - Remote ... Member & Provider Inquiries: Answer high-volume inbound calls regarding insurance benefits ...

InsuraTec

Sales Representative (Remote)

Spokane, WA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Hayden, ID · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Post Falls, ID

Remote Customer Service Insurance information

See Post Falls, ID salary details

$25.5K

$47.5K

$71.6K

How much do remote customer service insurance jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote customer service insurance in Post Falls, ID is $47,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Post Falls, ID? For Remote Customer Service Insurance jobs in Post Falls, ID, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Insurance jobs in Post Falls, ID look for? The top searched job categories for Remote Customer Service Insurance jobs in Post Falls, ID are:
What cities near Post Falls, ID are hiring for Remote Customer Service Insurance jobs? Cities near Post Falls, ID with the most Remote Customer Service Insurance job openings:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Post Falls, ID as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,511 per year, or $22.8 per hour.

Merchant Services Representative

Corporate Tools

Post Falls, ID • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Overview
Our Merchant Services team supports the growth of the Merchant Services portfolio through consultation calls and is responsible for having clients agree to apply for merchant accounts. We take a curious and consultative approach to engage and successfully convert client leads into merchant account applications. We aim to ensure our clients have the most efficient and cost effective products by asking questions to uncover their merchant processing needs. Learning about their unique business helps us to recommend viable solutions to drive their business growth.
This job is coded as "Flex" which means the company does not currently require this position to be performed in office.
Wage
$18.50 / hour
Benefits
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar - oh yeah

Responsibilities
  • Placing outbound calls to clients for credit card processing consultations
  • Consult with merchants to ensure they have the most efficient and cost effective products for their needs
  • Use consultative sales approach to successfully convert client leads into merchant account applications with credit card processors we partner with
  • Review merchant processing needs, recommend viable solutions, and drive merchant growth by having clients agree to apply for merchant accounts
  • Provide superior customer service and relationship management as the department grows
  • Communicate professionally with clients via phone and email
  • Timely and professional follow up on pricing quotes.
  • Have fun building something great!
  • Help support other customer service groups as needed

Requirements
  • Excellent attention to detail
  • Self motivated and quick learner
  • Excellent customer service with the ability to listen critically
  • Must have a strong work ethic and welcome coaching
  • Knowledge of computers and the ability to navigate systems to gather information
  • Strong verbal and written communication and problem solving and negotiation skills
  • Comfortable calling customers and speaking on the phone
  • Technical aptitude with the ability to learn how point of sale systems and credit card terminals work
  • Merchant services or banking experience helpful, but not required

Apply