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Remote Customer Service Insurance Jobs in Monroe, NC

Adecco

Customer Service Call Center

Matthews, NC · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco is seeking professional and detail-oriented Remote Customer Support Representatives to ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

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Showing results 21-40

All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Monroe, NC

Remote Customer Service Insurance information

See Monroe, NC salary details

$24.1K

$44.9K

$67.7K

How much do remote customer service insurance jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote customer service insurance in Monroe, NC is $44,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $51,000.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Monroe, NC?

For Remote Customer Service Insurance jobs in Monroe, NC, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Monroe, NC look for?

The top searched job categories for Remote Customer Service Insurance jobs in Monroe, NC are:

What cities near Monroe, NC are hiring for Remote Customer Service Insurance jobs?

Cities near Monroe, NC with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Monroe, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,881 per year, or $21.6 per hour.

CSR | Work From Home | Flexible Schedule

Globe Life American Income Division

Charlotte, NC • On-site, Remote

$15 - $20.50/hr

Full-time

Medical, Life

Posted 11 days ago

Job description

Remote Customer Service Representative | Work From Home | Flexible Schedule | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build a Career That Fits Your Life
Imagine a career where professional success doesn't come at the expense of your personal life. At AO, you'll enjoy the flexibility of working from home, the support of an experienced leadership team, and the opportunity to build a meaningful career helping working families.
We're seeking motivated, service-oriented individuals to join our growing team as Remote Customer Service Representatives / Client Support Representatives. In this role, you'll meet with clients virtually, answer questions, explain benefit options, and provide exceptional service while building lasting relationships.
No previous insurance experience is required-we provide comprehensive training and ongoing mentorship to help you succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Provide outstanding customer service and client support.
  • Explain available life and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Maintain accurate client information and follow-up documentation.
  • Participate in ongoing coaching and leadership development.
  • Build long-term relationships through exceptional service.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer skills and reliable internet connection.
  • Strong organization and time-management skills.
What We Offer
100% Remote Work
Work from anywhere in the United States or Canada.
Flexible Schedule
Build a schedule that works around your life and personal priorities.
Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
Ongoing Training & Mentorship
Receive comprehensive virtual training and support from experienced leaders.
Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
  • Incentive Trips & Recognition Programs
Technology & Support
Access industry-leading technology, digital resources, and a collaborative remote team dedicated to your success.
Why AO?
For more than 70 years, AO has helped protect working families across North America by providing life and supplemental health benefits through virtual client consultations.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient, efficient, and accessible from wherever you are.
Ready to Build Your Future?
If you're looking for a flexible remote career with professional growth, weekly pay, outstanding training, and the opportunity to make a real difference, we'd love to hear from you.
Apply today and begin building a rewarding career from the comfort of home.
AO | Globe Life
Work From Home. Help Families. Grow Your Career.

Apply