ZipRecruiter

Log In

2

Remote Customer Service Insurance Jobs in Chicago Ridge, IL

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Previous life insurance industry experience that required knowledge of life insurance and annuity ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Previous life insurance industry experience that required knowledge of life insurance and annuity ...

next page

Showing results 1-20

All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Chicago Ridge, IL

Remote Customer Service Insurance information

See Chicago Ridge, IL salary details

$26.5K

$49.4K

$74.5K

How much do remote customer service insurance jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote customer service insurance in Chicago Ridge, IL is $49,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $56,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Insurance representative, and why are they important?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service representatives in the insurance industry, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is a Remote Customer Service Insurance Representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What job categories do people searching Remote Customer Service Insurance jobs in Chicago Ridge, IL look for? The top searched job categories for Remote Customer Service Insurance jobs in Chicago Ridge, IL are:
What cities near Chicago Ridge, IL are hiring for Remote Customer Service Insurance jobs? Cities near Chicago Ridge, IL with the most Remote Customer Service Insurance job openings:
Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Chicago Ridge, IL as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,380 per year, or $23.7 per hour.

No Experience Needed - Remote Customer Service Rep

AO Globe Life

Aurora, IL • On-site, Remote

$15.75 - $21.50/hr

Full-time

Life

Posted 24 days ago

Job description

Empower Members. Protect Legacies.
About Us
AO Globe Life has a 70-year legacy of delivering exceptional service and trusted insurance solutions to veterans, labor union members, credit union members, and their families. We pride ourselves on offering expert guidance and support, ensuring our members secure the life insurance and supplemental benefits they need to protect their loved ones and build lasting legacies.
We are seeking driven and service-oriented professionals to join our team as Remote Insurance Specialists. This role provides a unique opportunity to make a meaningful impact while benefiting from the flexibility and earning potential of a remote work environment.
What We Offer
  • Fully Remote Position - Enjoy the freedom to work from anywhere.
  • Six-Figure Earning Potential - Competitive, uncapped commissions.
  • Exclusive Warm Leads - No cold calling; leads are provided from our extensive membership database.
  • No Overhead Costs - Focus on what matters most-our members.
  • Top Performance Incentives - Recognition and rewards for outstanding results.
  • Union Membership - OPEIU Local 277.
  • Established Stability - Be part of a 70-year-old organization with a strong commitment to member satisfaction and legendary service.

Key Responsibilities
  • Engage with members through daily calls, leveraging our warm lead database.
  • Assess financial needs and recommend tailored insurance and supplemental benefits solutions.
  • Deliver exceptional customer service to ensure member satisfaction and retention.
  • Guide members through the application process, addressing questions and concerns promptly.
  • Provide ongoing policy support, including policy reviews, beneficiary updates, and claims assistance.
  • Maintain compliance with all regulatory and ethical standards in life insurance sales and servicing.

Ideal Candidate Profile
  • Strong communication skills, both written and verbal.
  • Proficient in organization, time management, and computer-based tools.
  • Self-motivated, detail-oriented, and driven to exceed sales goals.
  • Demonstrated sales experience (preferred).
  • Ability to qualify for a Life Insurance License.
  • Competitive mindset with excellent problem-solving and critical-thinking skills.
  • Comfortable working independently and collaboratively in a remote team environment.
  • Open to feedback, coachable, and eager to implement constructive advice.

Eligibility Requirements
  • Must be a U.S. citizen or legally authorized to work in the United States.
  • We are currently unable to hire non-U.S. residents.

This role offers an exceptional opportunity to combine your passion for helping others with a lucrative, rewarding career. If you're ready to take your skills to the next level and make a lasting difference in the lives of others, we encourage you to apply today.

Apply