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Remote Customer Service Insurance Jobs in Belleville, IL

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

Experience managing remote or globally dispersed teams. * Experience supporting ERP implementations ... insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible ...

HMG Careers

Remote Insurance Agent

Saint Louis, MO · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Saint Louis, MO · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

MeridianLight

Remote Insurance Agent

Saint Louis, MO · Remote

$60K - $120K/yr

Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ... Interested in building a long-term career in insurance and financial services Requirements * Active ...

MeridianLight

Remote Insurance Agent

Saint Louis, MO · Remote

$60K - $120K/yr

Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ... Interested in building a long-term career in insurance and financial services Requirements * Active ...

MeridianLight

Remote Insurance Agent

Saint Louis, MO · Remote

$60K - $120K/yr

Ongoing mentorship and sales support * CRM and technology tools * Access to multiple insurance ... Interested in building a long-term career in insurance and financial services Requirements * Active ...

Nexera

Entry Level Remote Insurance Sales

Saint Louis, MO · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... remote, open to all U.S. locations * Able to pass a background check * Life and Health Insurance ...

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All JobsCustomer Service Insurance JobsRemote Customer Service Insurance JobsRemote Customer Service Insurance Jobs in Belleville, IL

Remote Customer Service Insurance information

See Belleville, IL salary details

$25.3K

$47K

$70.9K

How much do remote customer service insurance jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote customer service insurance in Belleville, IL is $47,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $53,400.00 per year, depending on experience, location, and employer.

What is a remote customer service insurance representative?

A Remote Customer Service Insurance Representative is a professional who assists insurance customers by answering questions, resolving issues, and providing policy information, all while working from a remote location such as their home. Their responsibilities typically include handling inquiries about insurance policies, processing claims, and guiding customers through procedures via phone, email, or chat. This role requires strong communication skills, attention to detail, and a good understanding of insurance products and regulations. Working remotely allows these representatives to serve clients from various locations, offering flexibility for both the employee and the company.

What are the key skills and qualifications needed to thrive as a remote customer service insurance representative?

To thrive as a Remote Customer Service Insurance representative, you need strong knowledge of insurance products, policy management, and problem-solving abilities, often supported by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and policy administration systems is typically required. Exceptional communication, patience, and the ability to work independently are crucial soft skills for this remote role. These skills and qualities ensure efficient customer support, accurate policy handling, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by remote customer service insurance representatives, and how can they be overcome?

Remote customer service representatives in the insurance sector often face challenges such as managing complex policy inquiries without face-to-face interaction, staying updated on evolving products and regulations, and maintaining effective communication with both customers and internal teams. These challenges can be addressed by leveraging robust digital tools, participating in regular training sessions, and maintaining close contact with supervisors and peers through virtual meetings. Proactively seeking clarification on policy changes and prioritizing clear, empathetic communication are also key to delivering excellent service from a remote setting.

What is the difference between Remote Customer Service Insurance vs Remote Claims Specialist?

AspectRemote Customer Service InsuranceRemote Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance-specific certificationsHigh school diploma; often requires claims processing certifications
Work EnvironmentHome office or call center; customer interaction focusHome office; handling claims and detailed documentation
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators
Common Search & ComparisonCustomer support roles in insuranceClaims processing roles in insurance

Remote Customer Service Insurance and Remote Claims Specialist roles both serve the insurance industry but focus on different functions. Customer service roles primarily handle client inquiries and policy support, while claims specialists process and evaluate insurance claims. Both roles often require similar certifications and work environments, making them common points of comparison for job seekers in the insurance sector.

What are popular job titles related to Remote Customer Service Insurance jobs in Belleville, IL?

For Remote Customer Service Insurance jobs in Belleville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Insurance jobs in Belleville, IL look for?

The top searched job categories for Remote Customer Service Insurance jobs in Belleville, IL are:

What cities near Belleville, IL are hiring for Remote Customer Service Insurance jobs?

Cities near Belleville, IL with the most Remote Customer Service Insurance job openings:

Remote Customer Service Insurance jobs near you
Infographic showing various Remote Customer Service Insurance job openings in Belleville, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,020 per year, or $22.6 per hour.

Remote Bilingual Collections Specialist

BCA Financial Services

Saint Louis, MO • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Description

$17/hour + Monthly Commission | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish)
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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