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Remote Customer Service Ice Jobs (NOW HIRING)

Reddy Ice Holdings, Inc.

$16.25 - $19.25/hr

... Ice is a company that values consistency, quality, and service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service ...

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

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How much do remote customer service ice jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote customer service ice in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Ice vs Remote Customer Service Representative?

AspectRemote Customer Service IceRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentHome office or remote setup, flexible hoursHome office or remote, often scheduled shifts
Industry UsageCommon in retail, tech, and service sectorsWidely used across various industries including retail, healthcare, and finance
Job FocusHandling customer inquiries, troubleshooting, supportResponding to customer questions, resolving issues, providing information

Remote Customer Service Ice and Remote Customer Service Representative roles share similar credentials and work environments, focusing on customer support. The main difference lies in terminology and specific job responsibilities, with both roles serving as entry points for remote customer service careers across multiple industries.

How do Remote Customer Service Representatives stay connected and collaborate effectively with their team while working from home?

Remote Customer Service Representatives typically use a combination of communication tools such as instant messaging, video conferencing, and project management platforms to stay connected with their colleagues and supervisors. Regular team meetings, virtual check-ins, and shared knowledge bases help ensure that everyone is aligned and can quickly resolve customer issues. Proactive communication and responsiveness are key, as they foster a sense of teamwork and support even when working from different locations. Most companies also provide ongoing training and resources to help remote employees stay engaged and up-to-date.

What are remote customer service representatives?

Remote customer service representatives are professionals who assist customers with inquiries, problems, or support needs while working from a location outside the traditional office, often from home. They handle communications via phone, email, chat, or social media to resolve issues, process orders, or provide information about products and services. This role requires strong communication skills, problem-solving abilities, and comfort with technology. Remote customer service jobs offer flexibility and the opportunity to work for companies anywhere in the world. Many businesses hire remote representatives to provide around-the-clock support to their customers.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, helpdesk systems, and virtual communication tools is often required. Outstanding patience, empathy, and time management distinguish top performers in this role. These skills and qualities are crucial for delivering effective support, ensuring customer satisfaction, and maintaining productivity in a remote environment.
Infographic showing various Remote Customer Service Ice job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote WFH Entry Level Customer Service Rep

Globe Life American Income Division

Biloxi, MS • On-site, Remote

$14.25 - $19.25/hr

Full-time

Medical

Posted 25 days ago

Job description

Remote Customer Service Opportunity
Work From Home • Flexible Schedule • Career Growth
Are you a passionate professional seeking a fulfilling leadership role that offers flexibility, stability, and long-term growth? We're looking for service-driven leaders to join our team as Remote Customer Service Managers in a fully remote environment.
This opportunity is ideal for individuals who value people, collaboration, and balance. You'll enjoy the freedom of working from home, the support of experienced mentors, and the ability to grow your career-without sacrificing your personal life.
In this role, you'll combine customer service and sales to make a real impact-helping protect families while building a rewarding, performance-based career.Role Overview
Position: Remote Customer Service Manager
Location: 100% Remote
Schedule: Flexible
In this leadership role, you will guide service professionals, strengthen client relationships, and help foster a positive, performance-driven team culture.Why Join Our Team?
Work-Life Balance
Enjoy the flexibility of remote work while creating a schedule that fits your lifestyle.
Supportive & Inclusive Environment
Be part of a people-first organization that values collaboration, well-being, and success.
Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders invested in your growth.
Union-Backed Support
Benefit from a structured environment that promotes fairness, stability, and professional protection.Perks & Incentives
  • Annual incentive trips recognizing top performers
  • Medical insurance reimbursement program
  • Leadership and skills training focused on communication, management, and team development
What We're Looking For
  • Strong commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to lead, motivate, and inspire a team
  • Growth mindset with a focus on continuous improvement
  • Strong time management and ability to maintain work-life balance
How to Apply
If you're ready to join a flexible, supportive, and growth-focused leadership team, submit your resume for consideration.
All interviews are conducted via Zoom video conferencing for your convenience and accessibility.Take the Next Step
Build a rewarding leadership career where you can work from home, grow your skills, and make a meaningful impact-while maintaining balance in your life.
Apply today and lead with purpose. 🚀

Apply