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Remote Customer Service Google Jobs in Woonsocket, RI

System One

Customer Service Representative

Canton, MA · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Canton, MA Type: Contract Compensation: $20/Hour - based ... Ability to work a hybrid schedule (4 days onsite, 1 day remote) System One, and its subsidiaries ...

Liveops

Remote Spanish Bilingual Customer Service

Warwick, RI · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Livetripexperience

Client Care Coordinator (Travel)

Boston, MA · Remote

$19.50 - $25.50/hr

Collaborate with the remote team to streamline service processes and improve client satisfaction ... Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential. * Passion: An interest ...

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All JobsCustomer Service Google JobsRemote Customer Service Google JobsRemote Customer Service Google Jobs in Woonsocket, RI

Remote Customer Service Google information

See Woonsocket, RI salary details

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$18

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How much do remote customer service google jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer service google in Woonsocket, RI is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What is a remote customer service representative at Google?

Remote customer service jobs at Google involve providing support to Google’s users and customers via phone, email, or chat from a remote location. These roles typically focus on troubleshooting issues, answering product-related questions, and ensuring a positive user experience. Employees in these positions need strong communication skills, problem-solving abilities, and familiarity with Google’s products and services. Remote customer service representatives often work flexible hours and use various digital tools to assist customers efficiently. These jobs are ideal for individuals seeking to work from home while helping customers navigate Google’s offerings.

What are the key skills and qualifications needed to thrive as a remote customer service representative at Google?

To thrive as a Remote Customer Service Representative at Google, you need excellent communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Google Workspace tools, and ticketing platforms is typically required. Strong empathy, active listening, and adaptability are crucial soft skills that help build rapport and handle diverse customer needs effectively. These skills ensure high-quality support, customer satisfaction, and efficient resolution of issues in a remote, fast-paced environment.

What are some common challenges faced by remote customer service representatives at Google, and how can they be managed?

Remote customer service representatives at Google often face challenges such as maintaining clear communication across digital channels, staying engaged with team members in a virtual environment, and managing work-life balance due to flexible hours. To manage these challenges, Google provides robust collaboration tools like Google Workspace, regular virtual team meetings, and access to wellness resources. Proactive communication, setting boundaries for work hours, and participating in training sessions can help representatives stay connected and effective in their roles.

What is the difference between Remote Customer Service Google vs Remote Technical Support Specialist?

AspectRemote Customer Service GoogleRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, remote troubleshooting tools, technical software
Employer & Industry UsageTech companies, e-commerce, service providersIT firms, tech support companies, hardware/software providers
Search & Comparison IntentCustomer service roles, remote jobs, Google customer supportTechnical support roles, IT jobs, remote troubleshooting

Remote Customer Service Google primarily involves assisting users with Google products and services via chat, email, or phone, focusing on customer satisfaction. Remote Technical Support Specialists handle technical issues related to hardware, software, or network problems, requiring more technical skills. Both roles are remote, but they differ in technical complexity and required expertise.

What are popular job titles related to Remote Customer Service Google jobs in Woonsocket, RI?

For Remote Customer Service Google jobs in Woonsocket, RI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Google jobs in Woonsocket, RI look for?

The top searched job categories for Remote Customer Service Google jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Remote Customer Service Google jobs?

Cities near Woonsocket, RI with the most Remote Customer Service Google job openings:

Remote Customer Service Google jobs near you
Infographic showing various Remote Customer Service Google job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,464 per year, or $18 per hour.

Customer Service Representative

Massgeneralbrigham

Boston, MA • Remote

$19.81 - $28.30/hr

Full-time

Medical

Posted 17 days ago

Job description

Site: Mass General Brigham Health Plan Holding Company, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

The Opportunity
The Customer Service Professional (CSP) acts as the primary point of contact for our members, providers and other key stakeholders focusing on exceptional customer satisfaction and first call resolution.
The CSP's interact with customers to provide information and troubleshoot complex issues in response to inquiries about coverage, benefits, services, and to handle and resolve complaints.
The Customer Service Rep in this role must be committed to building customer confidence and increasing customer satisfaction by delivering to callers an
exceptional experience focused on quality and accuracy.
The CSP's will be initially trained on member demographic changes and benefit inquires. Additional member claims training will be delivered 60 days after CSP has completed benefits and eligibility training After successfully demonstrating core competencies by meeting or exceeding key performance measurements, the individual will be trained to handle Provider claims inquiries as business needs dictate.


Qualifications

The CSP is Responsible For

  • Serves as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures.
  • The CSP must be able to handle and demonstrate skills in handling benefits, claims and eligibility calls for the member and provider population.
  • Identify customer issues/concerns rapidly and precisely
  • Research required information using available resources and triage when necessary
  • Handles and resolve customer inquiries and complaints, exhausting all efforts within the CSP's scope before requesting assistance
  • Identify and escalate priority issues in order to create efficiencies
  • Initiates follow up customer calls where necessary
  • Complete call logs to record customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Refer customer grievances and appeals to designated departments for further investigation
  • Responsible for navigating multiple systems in order to resolve customer issues
  • Acts as the primary representative for Mass General Brigham Health Plan for our customers focusing on first call resolution and customer engagement.
  • - Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect.

Qualifications and Skills for Success

  • High School Diploma or Equivalent required
  • Associate's Degree in related field or Healthcare Management preferred
  • Exceptional Customer Service skills, both verbal and written communication must be concise, clear, compliant, personable and professional
  • Ability to multi task and prioritize
  • Call Center experience a plus
  • Maintain Customer Service Behavior Competencies
  • Flexibility/Adaptability/Willingness/Team Player/ Positive Attitude
  • Relationship Building/Caring
  • Service Excellence/Accountability/Critical Thinking



Additional Job Details (if applicable)

Working Model Required

Monday - Friday EST hours:

  • First one full Month Training Schedule: M-F 8:30 AM - 5:00 PM EST
  • Post Training Schedule:9:00 AM - 5:30 PM (Mon, Tue, Wed, and Fri) with 11:30 AM - 8:00 PM (Thurs) (EST) or9:30 AM - 6:00 PM (Monday-Friday) EST

This is a remote position; a quiet, secure, stable, and compliant workstation is required from within the US, with MGB-provided equipment and Video required during the work week

Start Date required: September 21, 2026


Remote Type

Remote


Work Location

399 Revolution Drive


Pay Range

$19.81 - $28.30/Hourly


Grade

3


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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