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Remote Customer Service Google Jobs in Ottawa, IL

Design Pickle

Remote Production Coordinator

Peru, IL · Remote

Review sentiment analysis and ticket feedback ratings from customers. Collaborate closely with ... and Google Slides. Experience with project and ticket management tools (e.g., Jira, Confluence)

InsuraTec

Sales Representative (Remote)

Morris, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Streator, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Ottawa, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Minooka, IL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Customer Service Google information

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How much do remote customer service google jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service google in Ottawa, IL is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at Google, and why are they important?

To thrive as a Remote Customer Service Representative at Google, you need excellent communication skills, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Google Workspace tools, and ticketing platforms is typically required. Strong empathy, active listening, and adaptability are crucial soft skills that help build rapport and handle diverse customer needs effectively. These skills ensure high-quality support, customer satisfaction, and efficient resolution of issues in a remote, fast-paced environment.

What are some common challenges faced by remote customer service representatives at Google, and how can they be managed?

Remote customer service representatives at Google often face challenges such as maintaining clear communication across digital channels, staying engaged with team members in a virtual environment, and managing work-life balance due to flexible hours. To manage these challenges, Google provides robust collaboration tools like Google Workspace, regular virtual team meetings, and access to wellness resources. Proactive communication, setting boundaries for work hours, and participating in training sessions can help representatives stay connected and effective in their roles.

What are remote customer service jobs at Google?

Remote customer service jobs at Google involve providing support to Google’s users and customers via phone, email, or chat from a remote location. These roles typically focus on troubleshooting issues, answering product-related questions, and ensuring a positive user experience. Employees in these positions need strong communication skills, problem-solving abilities, and familiarity with Google’s products and services. Remote customer service representatives often work flexible hours and use various digital tools to assist customers efficiently. These jobs are ideal for individuals seeking to work from home while helping customers navigate Google’s offerings.

What is the difference between Remote Customer Service Google vs Remote Technical Support Specialist?

AspectRemote Customer Service GoogleRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, remote troubleshooting tools, technical software
Employer & Industry UsageTech companies, e-commerce, service providersIT firms, tech support companies, hardware/software providers
Search & Comparison IntentCustomer service roles, remote jobs, Google customer supportTechnical support roles, IT jobs, remote troubleshooting

Remote Customer Service Google primarily involves assisting users with Google products and services via chat, email, or phone, focusing on customer satisfaction. Remote Technical Support Specialists handle technical issues related to hardware, software, or network problems, requiring more technical skills. Both roles are remote, but they differ in technical complexity and required expertise.

What job categories do people searching Remote Customer Service Google jobs in Ottawa, IL look for? The top searched job categories for Remote Customer Service Google jobs in Ottawa, IL are:
What cities near Ottawa, IL are hiring for Remote Customer Service Google jobs? Cities near Ottawa, IL with the most Remote Customer Service Google job openings:
Remote Customer Service Google jobs near you
Remote Production Coordinator

Remote Production Coordinator

Design Pickle

Peru, IL • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

About This Role A Production Coordinator is engaged to coordinate a team of creatives, support optimization of client production schedules, and help ensure that all work is completed on time and to the client's satisfaction. On a daily basis, partners with Creatives, Quality Specialists, Team Coordinators, and other Production Specialists, with regular communication Customer Success Managers and Customer Support. Working hours 9:00 AM to 6:00 PM EST/PST Location Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.

What You'll Do Support optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement. Coordinate with creatives, facilitating the client's production schedule and helping maintain timely completion of deliverables. Monitor the progress of production work and share periodic updates with the client and key stakeholders as applicable.

Offer suggestions and recommendations to creatives to support the delivery of work that meets the standards set by Design Pickle and clients. Review sentiment analysis and ticket feedback ratings from customers. Collaborate closely with Quality Specialists to help maintain design quality and brand guidelines.

Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to identify and confirm Design Time for all requests assigned to the team. Help maintain that company notes are updated based on client preferences on an as-needed basis and coordinate related updates with the team. Requirements Strong knowledge of the creative development and production process.

Skilled in coordinating multiple projects, timelines, and stakeholders. Excellent organizational, communication, and problem‐solving abilities. Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Acrobat), Canva, Figma, PowerPoint, and Google Slides.

Experience with project and ticket management tools (e.g., Jira, Confluence). Strong English communication skills and ability to partner effectively with global teams. Comfortable in a fast‐paced environment, handling clients via Slack, email, and virtual meetings.

Detail‐oriented, resourceful, and capable of prioritizing tasks to meet deadlines. Preferred experience coordinating or supporting creative teams or projects in an agency setting. Background in a creative or client‐facing role is a plus.

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