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Remote Customer Service German Jobs in Decatur, GA

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Service German information

See Decatur, GA salary details

$9

$18

$26

How much do remote customer service german jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote customer service german in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service German vs Remote Technical Support German?

AspectRemote Customer Service GermanRemote Technical Support German
Required CredentialsBasic customer service skills, German language proficiencyTechnical knowledge, troubleshooting skills, German language proficiency
Work EnvironmentCustomer service centers, call centers, remoteTechnical support teams, remote or on-site
Employer & Industry UsageRetail, hospitality, e-commerce, service industriesIT, software, hardware, telecommunications
Search & Comparison IntentCustomer service roles in German languageTechnical support roles in German language

Remote Customer Service German focuses on assisting customers with inquiries, orders, and general support in German, requiring strong communication skills. Remote Technical Support German involves troubleshooting technical issues, requiring technical knowledge alongside German language proficiency. Both roles are remote, but they serve different industry needs and skill sets.

What are Remote Customer Service German jobs?

Remote Customer Service German jobs involve assisting customers who speak German via phone, email, chat, or other online platforms, all while working from a remote location such as your home. These roles typically include handling inquiries, resolving issues, processing orders, and providing product or service information. Fluency in German and strong communication skills are essential, along with basic computer proficiency. Many companies hire remote customer service representatives to support their German-speaking clients across various industries. This job offers flexibility and the opportunity to work with international teams.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative (German), and why are they important?

To thrive as a Remote Customer Service Representative (German), you need fluency in German and English, strong communication skills, and experience in customer support or a related field. Familiarity with CRM platforms, helpdesk software, and remote communication tools is typically required. Outstanding empathy, patience, and problem-solving abilities help you stand out by effectively addressing customer concerns and building rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction in a remote environment.

What are some common challenges faced by Remote Customer Service Representatives working in German, and how can they be managed effectively?

Remote Customer Service Representatives handling German-speaking customers often encounter challenges such as managing high volumes of inquiries, navigating cultural nuances, and maintaining effective communication without face-to-face interaction. To manage these challenges, it's important to develop strong organizational skills, use available CRM tools efficiently, and stay proactive in clarifying customer concerns. Regular team check-ins and ongoing training can also help you stay aligned with best practices and provide consistent, high-quality service.
What are popular job titles related to Remote Customer Service German jobs in Decatur, GA? For Remote Customer Service German jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service German jobs in Decatur, GA look for? The top searched job categories for Remote Customer Service German jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Customer Service German jobs? Cities near Decatur, GA with the most Remote Customer Service German job openings:
Remote Customer Service German jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:

  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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