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Remote Customer Service Evaluator Jobs in Rincon, GA

Liveops

Remote Customer Service Agent

Savannah, GA · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Spanish Bilingual Customer Service

Savannah, GA · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

HMG Careers

Remote Sales and Service Advisor

Pooler, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Guyton, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Evaluator JobsRemote Customer Service Evaluator JobsRemote Customer Service Evaluator Jobs in Rincon, GA

Remote Customer Service Evaluator information

See Rincon, GA salary details

$26.8K

$59.5K

$96.8K

How much do remote customer service evaluator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote customer service evaluator in Rincon, GA is $59,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $72,300.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a remote customer service evaluator?

To excel as a Remote Customer Service Evaluator, you need strong analytical skills, attention to detail, and a solid understanding of customer service practices, often supported by prior experience in customer service or quality assurance. Familiarity with CRM systems, call recording software, and evaluation platforms is typically required. Excellent communication, objectivity, and time management are standout soft skills for providing accurate feedback and meeting deadlines. These capabilities ensure consistent, high-quality evaluations that drive improvements in customer service teams and enhance overall client satisfaction.

What is the difference between Remote Customer Service Evaluator vs Remote Quality Assurance Agent?

AspectRemote Customer Service EvaluatorRemote Quality Assurance Agent
CredentialsCustomer service experience, communication skillsQuality assurance training, attention to detail
Work EnvironmentHome office, flexible hoursHome office, often scheduled shifts
Industry UsageCustomer service, retail, techSoftware, manufacturing, service industries
Common Search IntentEvaluating customer interactions, feedbackMonitoring quality, compliance standards

Remote Customer Service Evaluators focus on assessing customer interactions and providing feedback to improve service quality, while Remote Quality Assurance Agents monitor and ensure product or service standards. Both roles are remote, require communication skills, and are used across various industries, but they serve different aspects of quality management.

What is a remote customer service evaluator?

Remote Customer Service Evaluators, sometimes called mystery shoppers or quality assurance reviewers, are professionals who assess customer service experiences from a distance. They interact with businesses—often through phone, email, or chat—to evaluate the quality of service provided, ensuring that staff follow company protocols and deliver a positive customer experience. Their feedback helps companies improve their customer service standards and identify training needs for staff. This role is typically flexible and can be performed from home, making it popular for those seeking remote work opportunities.

What challenges do remote customer service evaluators face, and how can they overcome them?

Remote Customer Service Evaluators often encounter challenges such as maintaining objectivity while assessing diverse customer interactions and adapting to varying evaluation criteria across clients or industries. Working independently can also make communication with supervisors and peers less immediate, so proactive outreach and participation in virtual meetings are essential. To succeed, evaluators should stay organized, document findings thoroughly, and seek clarification on unclear evaluation standards. Utilizing collaborative tools and regularly updating their knowledge of customer service best practices helps ensure accurate and fair assessments.
What cities near Rincon, GA are hiring for Remote Customer Service Evaluator jobs? Cities near Rincon, GA with the most Remote Customer Service Evaluator job openings:
Remote Customer Service Evaluator jobs near you

Remote Customer Service Agent

Liveops

Savannah, GA • Remote

$14.50 - $19.25/hr

Contractor

Re-posted 27 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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