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Remote Customer Service Evaluator Jobs in Fort Riley, KS

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Remote Customer Service Evaluator information

See Fort Riley, KS salary details

$27.5K

$60.9K

$99.1K

How much do remote customer service evaluator jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote customer service evaluator in Fort Riley, KS is $60,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a remote customer service evaluator?

To excel as a Remote Customer Service Evaluator, you need strong analytical skills, attention to detail, and a solid understanding of customer service practices, often supported by prior experience in customer service or quality assurance. Familiarity with CRM systems, call recording software, and evaluation platforms is typically required. Excellent communication, objectivity, and time management are standout soft skills for providing accurate feedback and meeting deadlines. These capabilities ensure consistent, high-quality evaluations that drive improvements in customer service teams and enhance overall client satisfaction.

What is the difference between Remote Customer Service Evaluator vs Remote Quality Assurance Agent?

AspectRemote Customer Service EvaluatorRemote Quality Assurance Agent
CredentialsCustomer service experience, communication skillsQuality assurance training, attention to detail
Work EnvironmentHome office, flexible hoursHome office, often scheduled shifts
Industry UsageCustomer service, retail, techSoftware, manufacturing, service industries
Common Search IntentEvaluating customer interactions, feedbackMonitoring quality, compliance standards

Remote Customer Service Evaluators focus on assessing customer interactions and providing feedback to improve service quality, while Remote Quality Assurance Agents monitor and ensure product or service standards. Both roles are remote, require communication skills, and are used across various industries, but they serve different aspects of quality management.

What is a remote customer service evaluator?

Remote Customer Service Evaluators, sometimes called mystery shoppers or quality assurance reviewers, are professionals who assess customer service experiences from a distance. They interact with businesses—often through phone, email, or chat—to evaluate the quality of service provided, ensuring that staff follow company protocols and deliver a positive customer experience. Their feedback helps companies improve their customer service standards and identify training needs for staff. This role is typically flexible and can be performed from home, making it popular for those seeking remote work opportunities.

What challenges do remote customer service evaluators face, and how can they overcome them?

Remote Customer Service Evaluators often encounter challenges such as maintaining objectivity while assessing diverse customer interactions and adapting to varying evaluation criteria across clients or industries. Working independently can also make communication with supervisors and peers less immediate, so proactive outreach and participation in virtual meetings are essential. To succeed, evaluators should stay organized, document findings thoroughly, and seek clarification on unclear evaluation standards. Utilizing collaborative tools and regularly updating their knowledge of customer service best practices helps ensure accurate and fair assessments.
What cities near Fort Riley, KS are hiring for Remote Customer Service Evaluator jobs? Cities near Fort Riley, KS with the most Remote Customer Service Evaluator job openings:

Outside Sales Representative - Remote Insurance

Platinum Supplemental Insurance, Inc.

Manhattan, KS • Remote

$75K/yr

Full-time

Re-posted 5 days ago


Job description

Job Description

Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.

Why Join Platinum?

Four-Day Workweek

Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.

Uncapped Earning Potential

This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.

Ongoing Support & Resources

Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.

Cutting-Edge AI Training

Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.

Your Day-to-Day

1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.

2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.

3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.

What You’ll Enjoy

  • High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
  • Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
  • Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
  • Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
  • Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
  • Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.

Who Thrives Here

  • Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
  • Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
  • Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
  • Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.

Ready to Take the Leap?

If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.

About Platinum

Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.

Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.

 
 
 

Platinum Supplemental Insurance logo

About Platinum Supplemental Insurance

Sourced by ZipRecruiter

Platinum Supplemental Insurance is a distinguished company in the insurance industry based in Dubuque, IA, US. Their official website can be found at pltnm.com. Founded on the pillars of resilience, excellence, and integrity, it has carved a niche for itself by offering an array of premium supplement insurance products. Their arsenal of products primarily caters to protecting the livelihoods of those living in heartland America, focusing on rural families.

Industry

Insurance services

Company size

51 - 200 Employees

Headquarters location

Dubuque, IA, US

Year founded

1995

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