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Remote Customer Service Evaluator Jobs in Decatur, GA

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsRemote Customer Service Evaluator JobsRemote Customer Service Evaluator Jobs in Decatur, GA

Remote Customer Service Evaluator information

See Decatur, GA salary details

$28.8K

$63.9K

$104K

How much do remote customer service evaluator jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer service evaluator in Decatur, GA is $63,922.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Evaluator, and why are they important?

To excel as a Remote Customer Service Evaluator, you need strong analytical skills, attention to detail, and a solid understanding of customer service practices, often supported by prior experience in customer service or quality assurance. Familiarity with CRM systems, call recording software, and evaluation platforms is typically required. Excellent communication, objectivity, and time management are standout soft skills for providing accurate feedback and meeting deadlines. These capabilities ensure consistent, high-quality evaluations that drive improvements in customer service teams and enhance overall client satisfaction.

What are the main challenges Remote Customer Service Evaluators face, and how can they effectively overcome them?

Remote Customer Service Evaluators often encounter challenges such as maintaining objectivity while assessing diverse customer interactions and adapting to varying evaluation criteria across clients or industries. Working independently can also make communication with supervisors and peers less immediate, so proactive outreach and participation in virtual meetings are essential. To succeed, evaluators should stay organized, document findings thoroughly, and seek clarification on unclear evaluation standards. Utilizing collaborative tools and regularly updating their knowledge of customer service best practices helps ensure accurate and fair assessments.

What are Remote Customer Service Evaluators?

Remote Customer Service Evaluators, sometimes called mystery shoppers or quality assurance reviewers, are professionals who assess customer service experiences from a distance. They interact with businesses—often through phone, email, or chat—to evaluate the quality of service provided, ensuring that staff follow company protocols and deliver a positive customer experience. Their feedback helps companies improve their customer service standards and identify training needs for staff. This role is typically flexible and can be performed from home, making it popular for those seeking remote work opportunities.

What is the difference between Remote Customer Service Evaluator vs Remote Quality Assurance Agent?

AspectRemote Customer Service EvaluatorRemote Quality Assurance Agent
CredentialsCustomer service experience, communication skillsQuality assurance training, attention to detail
Work EnvironmentHome office, flexible hoursHome office, often scheduled shifts
Industry UsageCustomer service, retail, techSoftware, manufacturing, service industries
Common Search IntentEvaluating customer interactions, feedbackMonitoring quality, compliance standards

Remote Customer Service Evaluators focus on assessing customer interactions and providing feedback to improve service quality, while Remote Quality Assurance Agents monitor and ensure product or service standards. Both roles are remote, require communication skills, and are used across various industries, but they serve different aspects of quality management.

What are popular job titles related to Remote Customer Service Evaluator jobs in Decatur, GA? For Remote Customer Service Evaluator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Evaluator jobs in Decatur, GA look for? The top searched job categories for Remote Customer Service Evaluator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Customer Service Evaluator jobs? Cities near Decatur, GA with the most Remote Customer Service Evaluator job openings:
Remote Customer Service Evaluator jobs near you

Remote Customer Service Representative

Affordable Landscaping

Tucker, GA • Remote

$15 - $20.50/hr

Full-time

PTO

Posted 15 days ago

Job description

Remote Position: Remote Customer Service Representative Company Overview Affordable Landscaping Services is a leading provider of high-quality landscaping services in Tucker, Georgia. We specialize in creating beautiful outdoor spaces for our clients, from residential gardens to commercial properties. We are a fast-growing company that values customer satisfaction and strives to provide exceptional service to our clients.

Job Overview We are seeking a highly motivated and customer‐oriented individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our clients, managing inquiries and complaints, and ensuring a positive experience for all customers. Key Responsibilities Respond to customer inquiries and complaints promptly and professionally via email, phone, and chat Provide accurate and detailed information about our services, pricing, and promotions Schedule appointments and follow up with clients to ensure their needs are met Collaborate with our team to resolve any customer issues and ensure a high level of customer satisfaction Maintain accurate records of customer interactions and transactions Identify and elevate any emerging customer issues to the appropriate team members Continuously seek opportunities to improve the customer experience and provide feedback to the team Stay updated on company policies, procedures, and services to provide accurate information to customers Meet and exceed customer service goals and targets Requirements High school diploma or equivalent 1–2 years of experience in customer service or a related field Excellent communication skills, both written and verbal Strong problem‐solving and decision‐making abilities Ability to work independently and in a team environment Proficient in using computer systems and software, including Microsoft Office Must have a quiet and professional workspace to work remotely Availability to work full‐time, including evenings and weekends if needed Benefits Competitive salary Work from the comfort of your own home Opportunities for career growth and advancement Training and support from our experienced team Flexible work schedule Paid time off and holidays #J-18808-Ljbffr

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