Remote Customer Service Evaluator Jobs in Blue Ridge, GA

Location: Cumming, GA

Job Type: Full-time (In-Office, Monday–Friday, 9:00 AM – 5:00 PM)

Salary Range: $45,000-$47,000

We are seeking a highly organized, extremely detail-oriented, and numbers-driven Real Estate Closing Coordinator to join our back-office operations team and assist in the accounting department. This role serves as the critical link between completed real estate transactions and the company’s financial systems.

The ideal candidate will manage the full lifecycle of closing out real estate files — from updating MLS statuses and maintaining compliance records to calculating commission structures and supporting daily accounting operations. This position requires exceptional accuracy, strong organizational skills, and the ability to collaborate effectively with agents, accounting staff, and leadership in an incredibly fast-paced environment.

$45,000 - $47,000

Transaction Coordination & Compliance

• Update property statuses to Closed in both FMLS and Georgia MLS (GAMLS) in accordance with compliance requirements

• Upload and organize final closing documentation, including signed HUD/ALTA settlement statements and commission check copies, within dotloop and SkySlope

• Audit completed transaction files across all systems, including AccountTECH (Darwin Cloud), to ensure all financial and administrative records align before finalizing transactions

• Communicate with vendors, escrow officers, and closing attorneys to obtain missing documents, signatures, or financial information

Commission & Accounting Support

• Enter detailed transaction data into commission spreadsheets and templates to calculate:

• Agent commission splits

• Team overrides

• Caps and fees

• Mentor commissions

• Process ACH/direct deposit payments for agent commissions accurately and on schedule.

• Manage accounts payable tasks, including paying vendor invoices and maintaining utility/service accounts

• Scan physical checks and complete remote bank deposits

• Assist the Controller with accounting-related administrative and data-entry tasks tied to monthly and quarterly processes

Office Operations & Agent Support

• Monitor and manage the accounting email inbox, responding promptly and professionally to agent inquiries regarding payouts, commission structures, and transaction status

• Support the Director with administrative and operational projects

• Provide front desk and reception coverage as needed, including greeting clients and answering phones

• Collaborate closely with agents and internal departments to ensure smooth, compliant, and stress-free transactions

Required Qualifications

• 2+ years of experience in:

• Real estate administration

• Transaction coordination

• Back-office operations

• Bookkeeping or accounting support

• Strong organizational skills with exceptional attention to detail

• Ability to handle confidential financial information with professionalism and discretion

• Excellent communication and customer service skills

• Exudes extreme diligence in a fast-paced environment

• Must live in or near Cumming, Ga

Preferred Experience

Experience with the following platforms is highly preferred:

• FMLS

• Georgia MLS (GAMLS)

• dotloop

• SkySlope

• AccountTECH (Darwin Cloud)
  

Technical Skills

• Proficiency in Excel or Google Sheets, including working with premade templates, formulas, and data entry

• Familiarity with remote deposit scanners and online banking portals is a plus

Ideal Candidate Traits

• Detail-oriented and process-driven

• Strong problem-solving skills

• Able to multitask in a fast-paced environment

• Dependable and deadline-focused

• Team-oriented with a positive attitude

At CENTURY 21 Results, our mission is to help achieve dreams through buying and selling real estate.

Between 2020 and 2025, we sold nearly $5 billion in real estate, effectively helping close over 7,000 homes.

Our firm serves the entire state of Georgia and is expanding into Florida (Metro-Atlanta, North Georgia, Savannah, Augusta, Cocoa Beach, etc.)

Business Highlights:

• Over $15.5 billion in lifetime sales.

• #1 Century 21 office in the state of Georgia.

• #3 Century 21 office in the United States.

• #8 Century 21 office globally.

• Top 1% of Zillow's most reviewed real estate teams in the United States.

• Top 25 Residential Real Estate Offices in Atlanta.

• Top 25 offices in Atlanta for the Atlanta Business Chronicle 2012-2022.

• The largest international exposure of any real estate franchise: C21 is in 86 countries.

• 155,000 agents and 14,250 offices strong.

Check Us Out Online
Instagram: @c21results.ocean
Facebook: @c21results.ocean