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Remote Customer Service Coordinator Jobs in Reston, VA

ComForCare

Weekend On Call Coordinator

Annandale, VA · On-site +1

$125/day

... customer service skills Ability to perform multiple tasks under strict deadlines High school ... Demonstrates a positive and professional manner according to Agency policy This is a remote ...

New

Maximus

CSR II Operations (Temporary, Remote)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote) Date Tuesday, August 11, 2026 City Remote Country United States Working time Full-time Description & Requirements The OPM ...

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Remote Customer Service Coordinator information

See Reston, VA salary details

$13

$21

$29

How much do remote customer service coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote customer service coordinator in Reston, VA is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.51 per hour, depending on experience, location, and employer.

What does a remote customer service coordinator do?

A Remote Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction, all while working from a remote location. They communicate with customers via phone, email, or chat, coordinate with internal teams, and follow up on customer requests. Their main goal is to provide efficient and effective support, maintain positive customer relationships, and help improve overall service quality. Strong communication, problem-solving skills, and proficiency with digital tools are essential for this role.

How does a remote customer service coordinator typically collaborate with other departments while working from home?

A Remote Customer Service Coordinator frequently interacts with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and virtual meetings. Coordinators are expected to proactively share customer feedback, escalate complex cases, and participate in cross-functional discussions to improve service processes. This virtual teamwork ensures that customer concerns are addressed comprehensively and fosters a supportive remote work environment.

What is the difference between Remote Customer Service Coordinator vs Remote Customer Support Specialist?

AspectRemote Customer Service CoordinatorRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, team-based customer service settingRemote, technical or product support environment
Employer UsageCustomer service departments across industriesTechnical support teams, product companies
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing support roles and required skills

The Remote Customer Service Coordinator typically handles customer inquiries, manages service requests, and coordinates support efforts remotely within customer service teams. The Remote Customer Support Specialist often focuses on technical troubleshooting and product-specific support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes coordination and communication, whereas the Specialist emphasizes technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a remote customer service coordinator, and why are they important?

To thrive as a Remote Customer Service Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and productivity tools like email and chat platforms is typically required. Exceptional organizational skills, patience, and the ability to work independently make someone stand out in this role. These competencies are crucial for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless service delivery in a remote environment.

What are the most commonly searched types of Remote Customer Service jobs in Reston, VA?

The most popular types of Remote Customer Service jobs in Reston, VA are:

What are popular job titles related to Remote Customer Service Coordinator jobs in Reston, VA?

For Remote Customer Service Coordinator jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Coordinator jobs in Reston, VA look for?

The top searched job categories for Remote Customer Service Coordinator jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Customer Service Coordinator jobs?

Cities near Reston, VA with the most Remote Customer Service Coordinator job openings:

Remote Customer Service Coordinator jobs near you
Infographic showing various Remote Customer Service Coordinator job openings in Reston, VA as of July 2026, with employment types broken down into 82% Full Time, 11% Part Time, 3% Temporary, and 4% Contract. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $43,871 per year, or $21.1 per hour.

Remote- Customer Experience Service

Nexora Talent

Washington, DC • Remote

$18 - $24.50/hr

Part-time

Re-posted 23 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

Apply