ZipRecruiter

Log In

2

Remote Customer Service Chinese Jobs in Utah (NOW HIRING)

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

New

XACT

Customer Service Specialist - UT

Salt Lake City, UT · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$18/hr

Customer Care Specialists will provide quality service and support while fielding insurance-related questions via inbound phone calls. This opportunity is 100% remote, and equipment is provided.

previous pagenext page

Showing results 21-40

All JobsCustomer Service Chinese JobsRemote Customer Service Chinese JobsRemote Customer Service Chinese Jobs in Utah

Remote Customer Service Chinese information

What is a remote customer service Chinese?

A Remote Customer Service Chinese job involves providing customer support services in Chinese, typically via phone, email, or chat, while working from a remote location. The role requires fluency in Chinese and often English, as well as strong communication and problem-solving skills. Employees assist customers with inquiries, resolve issues, and provide information about products or services. This position is ideal for individuals who are comfortable working independently and have reliable internet access. Companies hire remote customer service representatives to cater to their Chinese-speaking clientele, ensuring effective communication and customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service Chinese?

To thrive as a Remote Customer Service Representative (Chinese), you need fluency in Mandarin (and often English), strong communication skills, and experience in customer support or a related field. Familiarity with CRM platforms, live chat software, and ticketing systems is typically required. Outstanding interpersonal skills, patience, and the ability to solve problems under pressure will set you apart. These skills are crucial to effectively resolve customer issues, build client satisfaction, and maintain efficient service in a remote environment.

How does a remote customer service Chinese role typically collaborate with other departments while working from home?

In a Remote Customer Service Chinese position, collaboration with other departments—such as technical support, sales, and logistics—is often facilitated through digital platforms like email, instant messaging, and video conferencing tools. Regular virtual meetings and shared documentation systems ensure that customer concerns are addressed promptly and accurately. Effective communication is essential, as you may need to coordinate with team members in different time zones or locations to resolve complex issues or escalate cases. Building strong, remote working relationships helps streamline processes and improve the overall customer experience.

What is the difference between Remote Customer Service Chinese vs Remote Technical Support Chinese?

AspectRemote Customer Service ChineseRemote Technical Support Chinese
Required CredentialsBasic customer service skills, language proficiencyTechnical knowledge, troubleshooting skills, language proficiency
Work EnvironmentCustomer service centers, call centers, online chatTechnical support centers, online chat, remote troubleshooting
Employer & IndustryRetail, e-commerce, service providersIT, software, hardware companies
Search & Comparison IntentCustomer service roles, language-specific supportTechnical support roles, troubleshooting in Chinese

Remote Customer Service Chinese focuses on assisting customers with general inquiries, order issues, and product information, requiring strong communication skills. Remote Technical Support Chinese involves resolving technical problems, troubleshooting hardware or software, and requires technical knowledge. Both roles often require Chinese language proficiency and are common in remote work environments, but they serve different customer needs and skill sets.

What are popular job titles related to Remote Customer Service Chinese jobs in Utah?

For Remote Customer Service Chinese jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Chinese jobs in Utah look for?

The top searched job categories for Remote Customer Service Chinese jobs in Utah are:

What cities in Utah are hiring for Remote Customer Service Chinese jobs?

Cities in Utah with the most Remote Customer Service Chinese job openings:

Remote Customer Service Chinese jobs near you
Infographic showing various Remote Customer Service Chinese job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Manager

Romex Pest Control

Pleasant Grove, UT • Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

CUSTOMER SERVICE MANAGER

At Romex, exceptional customer care is at the heart of everything we do and that starts with the people who lead our Customer Service team. We're looking for a Customer Service Manager who's ready to guide a talented CSR team, sharpen their performance, and build a service experience customers genuinely trust.

This is more than a management role; it's a chance to shape how a growing pest control company shows up for its customers every single day. You'll coach and develop your team, drive the KPIs and quality standards that keep operations running at their best, and act as the connective tissue between Customer Service, Sales, and our technicians in the field. You'll have real influence on department strategy, real autonomy to build the team culture you want to see, and real support to bring both your in-office and remote CSRs together as one team.

If you're looking for a role where your leadership is seen, your ideas are heard, and your impact is measurable, Romex is where you build that career.
COMPENSATION amp; BENEFITS
  • Base Salary: $60,000 – $70,000 (DOE)
  • Performance bonus opportunities
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with generous company match
  • Employee Stock Purchase Program

KEY RESPONSIBILITIES
Team Leadership amp; Culture
  • Support and lead the CSR team in day-to-day operations, serving as a reliable point of guidance and support
  • Conduct regular one-on-one meetings with team members to provide constructive feedback and encourage ongoing professional growth
  • Foster a positive, inclusive team environment through recognition programs, friendly competitions, and consistent communication
  • Ensure remote team members feel connected, supported, and included as valued members of the team
Performance amp; Quality Management
  • Monitor weekly performance metrics, including call volume, missed calls, alerts, and availability
  • Partner with team members to set individual goals and support them in achieving performance benchmarks
  • Conduct regular quality checks on calls, alerts, and scheduling accuracy to uphold high service standards
  • Deliver constructive feedback and coordinate retraining as needed to maintain consistent service quality
Development amp; Collaboration
  • Onboard and train new hires, and develop clear, useful guides and resources for the CSR team
  • Provide ongoing learning opportunities and coaching to support continuous improvement across the team
  • Communicate proactively and effectively with departments such as Sales and Technicians to ensure alignment on service delivery and timely issue resolution
Strategy amp; Customer Escalations
  • Collaborate with upper management to align on department goals and objectives
  • Meet regularly with the team lead to provide guidance, share updates, and ensure overall departmental success
  • Handle escalated customer concerns with professionalism, empathy, and efficiency, ensuring timely resolution and customer satisfaction
QUALIFICATIONS
  • 2+ years of leadership experience
  • Pest control industry knowledge
  • FieldRoutes CRM proficiency (Required)
  • Proven track record of meeting or exceeding department objectives
  • Excellent communication, leadership, and problem-solving skills
WHY JOIN US?
  • Lead and develop a CSR team, with the autonomy to shape coaching, training, and quality standards your way
  • Work alongside supportive upper management that values your input on department goals and strategy
  • See the direct impact of your leadership on customer satisfaction, team performance, and company growth
  • Grow your career in a stable, expanding industry with clear room for advancement as Romex scales

Apply