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Remote Customer Service Auditor Jobs in Stevens Point, WI

Commercial Lines CSR

Stevens Point, WI ยท On-site +1

$65K - $100K/yr

Client Service Manager | Commercial Lines Commercial Lines Account Manager | Focusing on Small to ... Embrace the future of work with our fully remote option, tailored for the exceptional candidate.

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Remote Customer Service Auditor information

See Stevens Point, WI salary details

$29.6K

$70.5K

$114.1K

How much do remote customer service auditor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote customer service auditor in Stevens Point, WI is $70,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $95,700.00 per year, depending on experience, location, and employer.

What is a remote customer service auditor?

Remote Customer Service Auditors are professionals who evaluate and assess the quality of customer service provided by a company, typically while working from a remote location. Their job involves reviewing customer interactions, such as phone calls, emails, or chat sessions, to ensure compliance with company policies and industry standards. They provide feedback and recommendations to help improve customer service processes and overall customer satisfaction. This role requires strong analytical skills, attention to detail, and often experience in customer service or quality assurance.

How does a remote customer service auditor typically interact with customer service teams, and what collaboration tools are commonly used?

As a Remote Customer Service Auditor, you will regularly collaborate with customer service representatives, team leads, and quality assurance managers to review and provide feedback on customer interactions. Most teams use digital communication tools such as Slack, Microsoft Teams, or Zoom for meetings and discussions. Auditors also access call recordings, chat logs, and CRM systems to perform evaluations. Open communication and timely feedback are essential for aligning quality standards and supporting continuous improvement within the customer service team.

What are the key skills and qualifications needed to thrive as a remote customer service auditor, and why are they important?

To thrive as a Remote Customer Service Auditor, you need strong analytical skills, attention to detail, and experience in customer service quality assurance, often supported by a relevant degree or background. Familiarity with call monitoring systems, CRM platforms, and auditing software is typically essential. Excellent communication, impartiality, and problem-solving abilities help you provide actionable feedback and foster improvement. These skills ensure that customer interactions meet company standards, enhance service quality, and drive continuous improvement in remote environments.

What is the difference between Remote Customer Service Auditor vs Remote Quality Assurance Specialist?

AspectRemote Customer Service AuditorRemote Quality Assurance Specialist
CredentialsCustomer service experience, auditing or compliance trainingQuality assurance certifications, industry-specific knowledge
Work EnvironmentRemote, primarily reviewing customer interactionsRemote, evaluating overall service quality and processes
Employer & Industry UsageCustomer service departments, call centersQuality departments across various industries
Search & Comparison IntentUnderstanding auditing roles in customer serviceComparing quality assurance roles in customer service

Remote Customer Service Auditors focus on reviewing customer interactions to ensure compliance and quality, often requiring customer service experience. Remote Quality Assurance Specialists evaluate overall service quality and processes, with certifications in QA. Both roles are remote and used across industries, but they differ in scope and focus. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Auditor jobs in Stevens Point, WI?

For Remote Customer Service Auditor jobs in Stevens Point, WI, the most frequently searched job titles are:

What cities near Stevens Point, WI are hiring for Remote Customer Service Auditor jobs?

Cities near Stevens Point, WI with the most Remote Customer Service Auditor job openings:

Infographic showing various Remote Customer Service Auditor job openings in Stevens Point, WI as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Remote job distribution, with an average salary of $70,533 per year, or $33.9 per hour.

Commercial Lines CSR

APR

Stevens Point, WI โ€ข On-site, Remote

$65K - $100K/yr

Full-time

Retirement

Re-posted yesterday


Job description

Job Location: Stevens Point, WI
 
Job Title:  Client Service Manager | Commercial Lines

Commercial Lines Account Manager | Focusing on Small to Middle Market Clients
 
Flexible Work Arrangement: Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds.
 
Your Role: As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves:
 
  • Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success.
  • Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations.
  • Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate.
 
Who You Are:
 
  • A seasoned pro with 3-6 years in commercial insurance account servicing.
  • Proud holder of a P&C license, with a deep dive knowledge of insurance products and documentation.
  • A tech-savvy individual with prowess in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360.
  • An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations.
 
Why Us:
  • Investment in You: Generous 401K, continuous educational support, and ample career development opportunities.
  • Flexibility: Hybrid schedules to balance your professional and personal life.
  • Growth: A role that expands and evolves with you.
 
Compensation:
  • We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.