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Remote Customer Service Auditor Jobs in Longview, WA

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Remote Customer Service Auditor information

See Longview, WA salary details

$32.8K

$78.2K

$126.5K

How much do remote customer service auditor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote customer service auditor in Longview, WA is $78,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $106,100.00 per year, depending on experience, location, and employer.

What is a remote customer service auditor?

Remote Customer Service Auditors are professionals who evaluate and assess the quality of customer service provided by a company, typically while working from a remote location. Their job involves reviewing customer interactions, such as phone calls, emails, or chat sessions, to ensure compliance with company policies and industry standards. They provide feedback and recommendations to help improve customer service processes and overall customer satisfaction. This role requires strong analytical skills, attention to detail, and often experience in customer service or quality assurance.

How does a remote customer service auditor typically interact with customer service teams, and what collaboration tools are commonly used?

As a Remote Customer Service Auditor, you will regularly collaborate with customer service representatives, team leads, and quality assurance managers to review and provide feedback on customer interactions. Most teams use digital communication tools such as Slack, Microsoft Teams, or Zoom for meetings and discussions. Auditors also access call recordings, chat logs, and CRM systems to perform evaluations. Open communication and timely feedback are essential for aligning quality standards and supporting continuous improvement within the customer service team.

What are the key skills and qualifications needed to thrive as a remote customer service auditor, and why are they important?

To thrive as a Remote Customer Service Auditor, you need strong analytical skills, attention to detail, and experience in customer service quality assurance, often supported by a relevant degree or background. Familiarity with call monitoring systems, CRM platforms, and auditing software is typically essential. Excellent communication, impartiality, and problem-solving abilities help you provide actionable feedback and foster improvement. These skills ensure that customer interactions meet company standards, enhance service quality, and drive continuous improvement in remote environments.

What is the difference between Remote Customer Service Auditor vs Remote Quality Assurance Specialist?

AspectRemote Customer Service AuditorRemote Quality Assurance Specialist
CredentialsCustomer service experience, auditing or compliance trainingQuality assurance certifications, industry-specific knowledge
Work EnvironmentRemote, primarily reviewing customer interactionsRemote, evaluating overall service quality and processes
Employer & Industry UsageCustomer service departments, call centersQuality departments across various industries
Search & Comparison IntentUnderstanding auditing roles in customer serviceComparing quality assurance roles in customer service

Remote Customer Service Auditors focus on reviewing customer interactions to ensure compliance and quality, often requiring customer service experience. Remote Quality Assurance Specialists evaluate overall service quality and processes, with certifications in QA. Both roles are remote and used across industries, but they differ in scope and focus. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Auditor jobs in Longview, WA?

For Remote Customer Service Auditor jobs in Longview, WA, the most frequently searched job titles are:

What cities near Longview, WA are hiring for Remote Customer Service Auditor jobs?

Cities near Longview, WA with the most Remote Customer Service Auditor job openings:

Infographic showing various Remote Customer Service Auditor job openings in Longview, WA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution, with an average salary of $78,220 per year, or $37.6 per hour.

Looking for a driven Customer Service Representative!

Portable Meister LLC

Ridgefield, WA โ€ข Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Summary

The purpose of this position is to provide exceptional customer service while actively converting inquiries into booked business for Go Mini’s portable storage. This role answers inbound calls, quotes rates, builds customer confidence, and guides prospects through the decision process to secure bookings. Responsibilities also include billing, A/R and collections, outbound follow-up, and proactive business development.

*This is a remote opportunity - MST/CST Preferred but not required - Role may need candidate to accommodate MST hours if located outside that area.*

Essential Duties and Responsibilities include the following. (Other duties may be assigned)

• Use consultative sales techniques to understand customer needs and recommend the best storage solution.

• Confidently overcome pricing objections and communicate value to convert inquiries into bookings.

• Follow structured sales conversation flow to improve conversion rates.

• Identify opportunities to upsell larger units, longer rental durations, or additional services when appropriate.

• Professionally answer calls within 2-3 rings inquiring about Go Mini’s portable storage containers

• Communication with customers can also include texts and emails in addition to the Ring Central phone line’s

• Add new customer contact information, send contract and email credit card link for retail customers

• Add business customers accounts into GM1 including contact information, discuss billing preferences and terms and establish contract for initial delivery.

• Schedule delivery and pick up, discuss drop off and pick up rates and any mileage charges. Confirm with customer location of unit and any access requirements for placement of unit, direction of doors and any special needs for units sold in GM1 System.

• Provide administrative support for location managers & drivers for converted leads into our GM1 systems for operations and growth.

• Initiate outbound calls to leads created by customers online to request quotes, answer any additional questions and convert lead to a sale.

Daily/weekly/monthly billing for Retail and business customers, per terms of the service contract.

• Call and update in GM1 for any failed credit card notices, call customer and manage the process until completed. Escalate to manager any retail customer that goes beyond one week and any business customer beyond 45th day.

• Account Receivables to delinquency

• Assist on Excel spreadsheets and pull and organize data (special projects)

• Assist with account changes in GM1 Customer Maintenance, Shopping other providers, new unit inventory, unit repair process and other needs as assigned.

Characteristics and Competencies Required

The successful candidate is:

• A professional both with internal and external customers

• A high-output producer. They have a high sense of urgency to get things done

• Highly organized with great attention to detail

• Accountable, takes responsibility for assigned responsibilities.

• A good listener and clear communicator

Compensation & Benefits

$17/hour

40hrs/week (2 paid 15 minute breaks and 30 minutes unpaid for lunch)

Hours: 8:30am - 5p

A competitive benefits package including healthcare (medical/vision/dental) premium costs for the employee covered fully by the company with an employer contribution towards dependent premiums, PTO, 401k.

EEO: CFM Management, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, or any other protected class. *Must be authorized to work in the US

Right to Work (English)

Right to Work (Spanish)

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