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Remote Customer Service Associate Jobs in Union, SC

HMG Careers

Business Development

Spartanburg, SC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Associate information

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$7

$15

$24

How much do remote customer service associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote customer service associate in Union, SC is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Union, SC? The most popular types of Remote Customer Service jobs in Union, SC are:
What are popular job titles related to Remote Customer Service Associate jobs in Union, SC? For Remote Customer Service Associate jobs in Union, SC, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Union, SC look for? The top searched job categories for Remote Customer Service Associate jobs in Union, SC are:
What cities near Union, SC are hiring for Remote Customer Service Associate jobs? Cities near Union, SC with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Union, SC as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,779 per year, or $15.3 per hour.
Kinaxis Business Process Analyst / Administrator (Remote Opportunity)

Kinaxis Business Process Analyst / Administrator (Remote Opportunity)

AFL

Duncan, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
  • Flexible time off policy
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options
  • Opportunities for career advancement with an industry leading company!

We are seeking a highly skilled Kinaxis Business Process Analyst / Administrator to play a critical role in advancing AFL's global supply chain planning capabilities through the implementation of Kinaxis. This role will report directly to the Lead Business Analyst - Supply Chain as part of our Oracle ERP and Applications Team within the Enterprise Business Application Teams at AFL. As a key member of the Supply Chain workstream, this role serves as the primary technical and functional expert for Kinaxis, responsible for the administration, development, and continuous optimization of the platform. This role combines deep technical expertise in Kinaxis Rapid Response with strong functional knowledge of supply chain planning and enterprise system integration with Oracle EBS. The Kinaxis Administrator / Developer will ensure data integrity, system performance, and solution scalability while enabling advanced capabilities such as scenario planning, automation, and real-time analytics. This is a remote position with 25% travel required per business need.
Key Responsibilities
  • Administer Kinaxis platform (security, roles, performance monitoring)
  • Build custom logic, calculations
  • Manage data models, mappings structures and hierarchies
  • Support Data loads, transformations and validations
  • Build what-if scenarios per business requirements
  • Develop dashboards, reports, and automations
  • Manage Kinaxis Environments (Dev / Test / Prod) as well as our aligned Oracle EBS Environments
  • Align with the Development team to Integrate Kinaxis with Oracle EBS and other enterprise systems as required
  • Support demand, supply, inventory, and S&OP / IBP processes within the Kinaxis Application
  • Work with our Business Analysts to understand requirements and develop + document technical solutions and act as a change champion with the business
  • Support testing, deployments, and ongoing production support
  • Support stakeholder engagement, training, and adoption

Required Qualifications
  • Bachelor's degree in relevant field
  • 5 years hands-on Kinaxis Rapid Response experience
  • Strong demand management & supply chain planning knowledge
  • ERP integration experience (Oracle, Salesforce.com and other Enterprise Applications)
  • Strong analytical and communication skills

Preferred Qualifications
  • Kinaxis certification
  • Agile experience
  • Service Now ITSM
  • API and automation knowledge
  • Global enterprise experience

Core Competencies
  • Supply Chain Planning Expertise
  • Kinaxis Technical Skills
  • Data Integration & Architecture
  • Stakeholder Communication
  • Continuous Improvement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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