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Remote Customer Service Associate Jobs in Charleston, SC

Liveops

Remote Customer Service Agent

Summerville, SC · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Mount Pleasant, SC · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

North Charleston, SC · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Charleston, SC · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Charleston, SC

Remote Customer Service Associate information

See Charleston, SC salary details

$8

$16

$25

How much do remote customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer service associate in Charleston, SC is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.98 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Charleston, SC?

The most popular types of Remote Customer Service jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Customer Service Associate jobs?

Cities near Charleston, SC with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,359 per year, or $16 per hour.

Professional Development Associate - Remote | Customer Service & Leadership Track

Globe Life American Income Division

Charleston, SC • On-site, Remote

$13.50 - $18.75/hr

Full-time

Medical, Life

Posted 18 days ago

Job description

Professional Development Associate - Remote / Customer Service & Leadership Track
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance BonusesBuild Your Career. Develop Your Skills. Grow Into Leadership.
Are you looking for a remote career with professional development, mentorship, and a clear path toward leadership?
AO is seeking motivated, coachable professionals to join our growing virtual team as Professional Development Associates. This opportunity combines customer service, client education, and consultative sales while providing ongoing training designed to help you strengthen your communication, business, and leadership skills."We approach sales as a form of customer service-not pressure."
You'll work with individuals and families who have requested information about available benefits, helping them understand their options and make informed decisions.
No prior insurance experience is required. We provide training, licensing guidance, mentorship, and ongoing professional development.
• 100% Work From Home
• Qualified Leads Provided - No Cold Calling
• Weekly Commission Pay + Performance Bonuses
• Comprehensive Training & Mentorship
• Flexible Scheduling
• Leadership Development & Advancement OpportunitiesAbout the Opportunity
As a Professional Development Associate, you'll begin by learning our client service and benefits enrollment process while developing the skills necessary for increased responsibility and future leadership opportunities.
Our approach centers on:
  • Listening before recommending
  • Educating rather than pressuring
  • Understanding each client's individual needs
  • Providing exceptional customer service
  • Building long-term relationships
  • Developing future leaders from within

This is a client-facing insurance opportunity with a sales component, but our focus is on needs-based education, service, and relationship building-not high-pressure tactics.What You'll DoClient Service & Benefits Support
  • Meet with clients through scheduled Zoom and phone appointments
  • Learn about each client's needs and priorities
  • Explain available life, accident, and supplemental health benefit options
  • Answer questions clearly and professionally
  • Help clients evaluate coverage options
  • Guide eligible clients through applications and enrollment
  • Provide ongoing support following enrollment
Relationship Development
  • Build trust through active listening and professional communication
  • Maintain consistent client follow-up
  • Develop long-term relationships with individuals and families
  • Assist with policy reviews, beneficiary updates, and service needs
  • Deliver a positive client experience from initial consultation through ongoing service
Professional & Leadership Development
  • Participate in weekly coaching and professional development
  • Work directly with experienced mentors
  • Strengthen communication, presentation, and problem-solving skills
  • Learn team-building and leadership fundamentals
  • Develop goal-setting and performance-management skills
  • Prepare for future training, mentorship, and leadership responsibilities
Why This Opportunity Stands Out
🏠 100% Remote
Work from home in a fully virtual environment with access to digital systems, online training, mentorship, and team support.
📞 Qualified Leads - No Cold Calling
Connect with individuals who have requested benefit information.
Qualified leads are provided, allowing you to focus on client conversations, education, and relationship building rather than traditional cold prospecting.
📚 Professional Development From Day One
You'll receive:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • Consultative sales development
  • Communication and presentation coaching
  • One-on-one mentorship
  • Weekly professional development
  • Leadership and management training
📈 Performance-Based Career Advancement
Your opportunity to advance is based on performance, consistency, initiative, and leadership development-not seniority.
Potential development may include:
Professional Development Associate → Senior Representative → Mentor/Trainer → Team Leader → ManagementCompensation & Career Rewards
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities
  • Performance recognition programs

This is a performance-based, commission opportunity rather than an hourly or salaried customer service position. Earnings vary based on individual production and performance.
♥ Additional Programs & Benefits
Qualifying representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional conferences
  • Performance recognition
  • Incentive travel opportunities
Who We're Looking For
We're interested in individuals who are:
  • Strong communicators and active listeners
  • Customer-focused and comfortable working with people
  • Motivated by personal and professional growth
  • Coachable and receptive to feedback
  • Self-disciplined and accountable
  • Organized with strong time-management skills
  • Comfortable working independently from home
  • Goal-oriented and willing to learn
  • Interested in developing leadership skills

Previous experience is not required.
Backgrounds that often provide transferable skills include:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Administrative Support
  • Banking
  • Client Relations
  • Call Centers
  • Military Service
  • Sales
  • Management
Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable communicating through Zoom and other virtual platforms
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the role, compensation structure, licensing requirements, training program, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.Ready to Invest in Your Future?
If you're looking for more than another work-from-home job-and want an opportunity where you can develop valuable professional skills, help families, increase your earning potential, and grow toward leadership-we encourage you to apply.Apply today for our Remote Professional Development Associate opportunity.Learn. Serve. Grow. Lead. Build Your Future From Home. 🚀

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