ZipRecruiter

Log In

2

Remote Customer Service Associate Jobs in Sheboygan, WI

NV5

Remote Sensing Technician

Sheboygan Falls, WI · On-site +1

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 ... customers solve the world's toughest problems. The NV5 family brings together talent across a wide ...

NV5

Remote Sensing Technician

Sheboygan Falls, WI · Remote

NV5 is a global technology solutions and consulting services company with a workforce of over 4,500 ... customers solve the world's toughest problems. The NV5 family brings together talent across a wide ...

GetixHealth

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Patient Customer Service Manager Compensation: $50,000+ (Based on experience) + quarterly bonus ... Associate or Bachelor's degree preferred. * 2+ years of experience in a healthcare call center or ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · On-site +1

$50K/yr

Patient Customer Service Manager Compensation: $50,000+ (Based on experience) + quarterly bonus ... Associate or Bachelor's degree preferred. * 2+ years of experience in a healthcare call center or ...

ARStrat

Call Center Supervisor- Remote

Manitowoc, WI · Remote

Patient Customer Service Manager Compensation: $50,000+ ( Based on experience ) + quarterly bonus ... Associate or Bachelor's degree preferred. * 2+ years of experience in a healthcare call center or ...

APR

Personal Lines Account Manager | Remote

Eden, WI · Remote

$60 - $80K/hr

Eden, WI | Remote Salary : $60-$80k + Benefits Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts.

Sargento

Associate Brand Manager

Plymouth, WI · On-site +1

$87K - $113K/yr

Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ... Monitor quality complaints from consumer services and customers and work with R&D and manufacturing ...

next page

Showing results 1-20

All JobsCustomer Service Associate JobsRemote Customer Service Associate JobsRemote Customer Service Associate Jobs in Sheboygan, WI

Remote Customer Service Associate information

See Sheboygan, WI salary details

$8

$17

$27

How much do remote customer service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer service associate in Sheboygan, WI is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Sheboygan, WI? The most popular types of Remote Customer Service jobs in Sheboygan, WI are:
What are popular job titles related to Remote Customer Service Associate jobs in Sheboygan, WI? For Remote Customer Service Associate jobs in Sheboygan, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Sheboygan, WI look for? The top searched job categories for Remote Customer Service Associate jobs in Sheboygan, WI are:
What cities near Sheboygan, WI are hiring for Remote Customer Service Associate jobs? Cities near Sheboygan, WI with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Sheboygan, WI as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,525 per year, or $17.1 per hour.
Customer Service Engineer

Customer Service Engineer

Cadence Design Systems Inc.

Belgium, WI • On-site, Remote

Full-time

Medical, Dental, Life, Retirement

Re-posted 5 days ago

Job description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.

Cadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Title: Customer Service Engineer II

Location: Mont-Saint-Guibert, Belgium

Reports to: Customer Service Engineering Director

Job Overview:

We are seeking a Customer Service Engineer to join our Cadence System Design & Analysis team, based in MontSaintGuibert, Belgium. This is a hybrid role, combining inoffice collaboration with remote work to support a healthy work-life balance.

The role is split evenly between customer support and software validation activities.

Customer Support (50%)
You will work closely with customers to ensure effective use of our Odyssee solutions, providing technical guidance, troubleshooting support, and contributing to projects that demonstrate the value of our technology. You will be supported by the Product Development team and senior engineers.

Software Validation (50%)
You will contribute to the validation and verification of Odyssee by developing and maintaining test examples, supporting test automation, and helping ensure product quality prior to release.

Responsibilities

Customer Experience & Support

  • Ensure an excellent experience for current and prospective customers using our software solutions.
  • Provide technical support, remotely or onsite, to assist with implementation and daytoday usage.
  • Deliver training sessions (remote or onsite) to help customers use our solutions effectively.
  • Capture and communicate customer feedback and enhancement requests to the Product Management team.
  • Write technical articles to expand our online knowledge base and enable selfservice learning.
  • Actively contribute to discussions and problemsolving on the user forum.

Business Development Support

  • Collaborate with the Sales team to introduce our solutions to prospective customers and understand their technical needs.
  • Demonstrate how our technologies address customer challenges through tailored presentations and use cases.
  • Solve, document, and present customer benchmark problems to highlight the value of our solutions.

Software Validation

  • Write and maintain test cases for new features and bug fixes.
  • Validate software functionality to ensure product quality and stability prior to release.
  • Contribute to the design of automated test scenarios and development of test scripts.
  • Operate and maintain test environments on Windows and Linux platforms.
  • Work closely with development teams, Product Owners, and project managers to support quality throughout the software development lifecycle.

Requirements

  • Master's degree in Engineering or equivalent practical experience, with an emphasis on artificial intelligence and numerical simulation.
  • Strong written and spoken English communication skills.

Technical / Functional

  • Solid understanding of machine learning concepts (e.g. neural networks).
  • Understanding of finite element analysis (FEA) technologies. Experience with tools such as Marc, Nastran, Abaqus, or LSDyna is an advantage.
  • Comfort working in an IT environment, including Windows and Linux systems, and tools such as JIRA, Azure DevOps, PowerShell, and Python.

Behavioural

  • Effective time and project management, with the ability to prioritise across multiple initiatives.
  • Strong problemsolving skills.
  • Clear, professional communication skills and a collaborative working style.

Nice to have

  • Experience providing technical support for engineering software.
  • Experience working as a presales engineer for engineering software.

Check what we can offer you:

  • Competitive salary
  • 25 days holiday per year
  • Private Medical and Dental plans, Income Protection and Life Insurance
  • Group Personal Pension Plan
  • Cycle to work scheme and gym subsidy
  • 5 days paid time to volunteer to give back to our communities
  • Employee Stock Purchase Plan
  • The opportunity to work for a Great Place to Work & Fortune 100 organization

Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.

Travel: > 10% domestic travel

We're doing work that matters. Help us solve what others can't.

Apply