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Remote Customer Service Associate Jobs in La Crosse, WI

Reid Agency

Remote Entry Level Sales Rep

Winona, MN · Remote

Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ... remote Entry Level Sales Rep position. Benefits Excellent Income Opportunity Bonuses Trips ...

Reid Agency

Remote Entry Level Sales Rep

Winona, MN · Remote

$500 - $30K/wk

Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ... remote Entry Level Sales Rep position. Benefits Excellent Income Opportunity Bonuses Trips ...

InsuraTec

Sales Representative (Remote)

Onalaska, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Winona, MN · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Holmen, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Customer Service Associate information

See La Crosse, WI salary details

$8

$16

$26

How much do remote customer service associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service associate in La Crosse, WI is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in La Crosse, WI? The most popular types of Remote Customer Service jobs in La Crosse, WI are:
What are popular job titles related to Remote Customer Service Associate jobs in La Crosse, WI? For Remote Customer Service Associate jobs in La Crosse, WI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in La Crosse, WI look for? The top searched job categories for Remote Customer Service Associate jobs in La Crosse, WI are:
What cities near La Crosse, WI are hiring for Remote Customer Service Associate jobs? Cities near La Crosse, WI with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in La Crosse, WI as of May 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 74% Physical, 1% Hybrid, and 25% Remote job distribution, with an average salary of $34,995 per year, or $16.8 per hour.
Bilingual Contact Center Specialist Remote

Bilingual Contact Center Specialist Remote

Marine Credit Union

La Crosse, WI • On-site, Remote

$19/hr

Full-time

Life, PTO

Posted 20 days ago

Job description

Description
***This is a remote/work from home position.***
Candidate must reside within our footprint (Select areas of the following states: WI, MN, IA, IL or MI)
Marine Credit Union is currently seeking a full-time or part-time Bilingual (Spanish/English) Contact Center Specialist to join our small, dedicated Call Center team.
*** Starting hourly wage of $19 per hour***
Are you seeking a rewarding career with opportunity for advancement? Do you enjoy a goal-oriented environment, challenging yourself, and working with customers daily? If so, we invite you to share your background and qualifications with us! Marine Credit Union is currently seeking a Contact Center Specialist who possesses a high level of professionalism and experience in customer service and call center communication.
Major Duties and Responsibilities:
  • Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence.
  • Accurately verify members and be on the frontline of fraud prevention.
  • Research and resolve member questions, issues, and complaints concerning credit union memberships with one call resolution.
  • Act as a liaison between the member and back-office departments within the credit union owning the member relationship creating a member first mindset.
  • Assist members with complex problems to provide resolution and provide proper follow up.
  • Provide routine account maintenance and process account transactions per member request.
  • Provide technical support to members for digital banking and online account opening.
  • Educate members on most efficient way to do their business with the credit union.
  • Advance member lives through active listening to member needs and offering solutions through the credit union products and services.
  • Ensure that all credit union members and employee related business are kept in the strictest confidence.

Expectations:
  • Provide exceptional customer service to members and internal staff of the credit union.
  • Be a member advocate by actively listening to members and applying solutions.
  • Maintain knowledge including but not limited to: loan servicing, account opening, wire transactions, debit card maintenance, digital banking, fraud, and transactions.
  • Abide by all applicable regulations, policies, and procedures set forth by Marine Credit Union.
  • Provide timely, complete, and accurate information to members.
  • Achieve daily metrics related to number of members helped through effective time management.
  • Successfully resolve member issues and complaints with one call resolution.
  • Ability to Multi-task while using computer programs
  • Candidates must be available form 8 AM - 5 PM Monday - Friday and one Saturday per month form 8 AM - 1PM

WHY JOIN MARINE CREDIT UNION:
Marine Credit Union offers a competitive compensation with a low-cost comprehensive benefits package for full-time employees. Here at MCU, we value a work-life balance by providing a PTO and paid holiday program, and giving additional PTO when our employees volunteer or have a major life event occur, including: marriage, buying a new home, and having a child. Marine Credit Union provides excellent paid training, on-going professional development opportunities, and values internal mobility. Marine Credit Union has the resources to take your career to new heights.
Marine Credit Union is an Equal Opportunity Employer.

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